Shift Engineer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Steps from the Prophet's Mosque, our Hotel will offer luxury accommodation for the city's 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet's Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

About the Role

We are seeking a skilled and proactive Shift Engineer to join the engineering team at Four Seasons Hotel Madinah. Reporting to the Assistant Director of Engineering, you will be responsible for overseeing the maintenance and operation of the hotel's systems and equipment during your shift. Your role will ensure the safe, efficient, and uninterrupted functioning of all hotel facilities, providing a seamless experience for guests and supporting hotel operations.

What You Will Do

• Supervise the operation and maintenance of all hotel systems, including HVAC, electrical, plumbing, and mechanical systems, during your shift.
• Perform regular inspections of hotel facilities, identifying any maintenance issues or safety concerns and resolving them promptly.
• Respond to engineering emergencies, such as equipment breakdowns or system failures, ensuring quick resolution to minimize guest impact.
• Perform preventive maintenance tasks and ensure that maintenance schedules are followed to reduce downtime and improve system longevity.
• Assist with the repair and troubleshooting of mechanical and electrical systems, including elevators, air conditioning, lighting, and water treatment systems.
• Ensure that all safety standards and regulations are followed, including conducting safety checks and ensuring compliance with local laws and hotel policies.
• Manage the operation of all equipment and machinery within the hotel, ensuring they are running at optimal efficiency.
• Maintain detailed records of maintenance and repair activities, including work orders and equipment service logs.
• Monitor energy usage, identifying opportunities for energy savings and ensuring that energy consumption is optimized.
• Coordinate with other hotel departments to ensure smooth operations and respond to guest service requests related to engineering issues.
• Ensure the cleanliness and safety of the engineering work area, maintaining equipment and tools in good working order.

What You Bring

• Diploma or bachelor's degree in Mechanical, Electrical, or a related technical field.
• Proven experience in engineering or maintenance, preferably in a hotel or large-scale hospitality environment.
• Strong knowledge of building systems, including HVAC, electrical, plumbing, mechanical systems, and kitchen & laundry equipment.
• Ability to troubleshoot and resolve technical issues quickly and efficiently.
• Excellent communication and problem-solving skills, with the ability to address guest or operational concerns in a professional manner.
• Strong organizational and time-management skills, with the ability to manage multiple tasks and responsibilities during a shift.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with engineering management systems is a plus.
• Proficiency in English.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation allowances.
• 30 days of vacation plus public holidays.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

Schedule & Hours

This is a full-time role, with shift-based hours to ensure round-the-clock coverage of hotel operations.

Localization

Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for sales and business development.