Call Center Specialist

Job Purpose:To communicate with customers via phone and other communication channels, provide accurate information and support, resolve inquiries and complaints, and ensure customer satisfaction while enhancing the overall customer experience.Key Responsibilities:Handle incoming calls and respond to customer inquiries professionally and...

Description:As a Quality Specialist, you will play a crucial role in ensuring the highest level of customer satisfaction. You will be responsible for monitoring and evaluating the quality of customer interactions and providing feedback to the customer experience team.Responsibilities:Monitor and evaluate customer interactions to ensure adherence to quality...

Job Title: Call Center ManagerClinic Name: Medica ClinicLocation: Riyadh – Saudi ArabiaDepartment: Customer Service / OperationsReports To: Operations Manager / Clinic Director⸻Job Summary:The Call Center Manager at Medica Clinic is responsible for leading and supervising the call center team to ensure excellent patient service, efficient appointment...

About the Company:Extensya is a global leader in operating and managing customer service centers, with a strong presence across the Middle East. The company provides customer support services to several major organizations in various sectors, offering innovative solutions and high-quality services.Job Title:Call Center SupervisorLocation:On-site at Extensya...

Job ObjectiveThe Call Centre Representative serves as the first point of contact for customers, handling inquiries, scheduling appointments, and resolving concerns to ensure a seamless customer experience. They play a critical role in maintaining satisfaction, promoting services, and supporting the polyclinic's operational and sales goals.Role DescriptionThe...

Position Overview:As the Call Center Manager, your core mission will be to create and manage a high-efficiency, professional call center for our company. You will be fully responsible for the end-to-end setup, including team formation, establishing operational systems, controlling costs, and ensuring the achievement of key performance indicators set by our...

We are looking for an experienced Call Center Manager to lead our customer service team in a leading aesthetic and dermatology clinic.If you have strong leadership skills, experience managing a team, and a passion for customer care — we'd love to meet youRequirements:Minimum 3 years of experience in call center or customer service, with at least 1 year in...

Job Description SummaryService Center Specialist (Tamheer) will act as the face of GEHC to our highly valued customers and serve as the primary contact between the customer and GEHC Service Support. Customer Service Center Specialist is responsible from customer call handling, job management, FMI (Field Modification Instruction) execution and some additional...

Job Description SummaryService Center Specialist (Tamheer) will act as the face of GEHC to our highly valued customers and serve as the primary contact between the customer and GEHC Service Support. Customer Service Center Specialist is responsible from customer call handling, job management, FMI (Field Modification Instruction) execution and some additional...

We're HiringPosition:Call Center Operations ManagerLocation: KSAJob Description:We are seeking a highly experienced Call Center Manager with a strong background in e-commerce account management, customer service leadership, and vendor performance management. This role will oversee call center operations in Jordan, ensuring exceptional customer experience,...