senior patient financial services advisor

2 weeks ago

Dhahran, Eastern Province, Saudi Arabia Johns Hopkins Aramco Healthcare Full time 120,000 - 240,000 per year
Job Title
SENIOR PATIENT FINANCIAL SERVICES ADVISOR. Job Family
Function
CFO Job Code
Reports to Job
Business Unit Lead Job Description Summary
The Senior Patient financial Services Advisor coordinates complex eligibility and coverage issues, provides direct assistance to patients regarding financial responsibilities, and insurance coverage. This includes explaining charges, payment expectations and patient share copayment, and front line cash and Tax invoicing , cash collection and processing refunds, guides patient through available payment options and installment plans to ensure patient satisfaction and efficient financial services. Strategic Roles & Responsibilities %
5 Strategic Roles & Responsibilities
  • Implement policies and procedures to maintain compliance and collaborating with legal and regulatory teams to address any potential issues
  • Provide direct support to patients regarding their financial responsibilities and insurance coverage
Operational Roles & Responsibilities %
95 Operational Roles & Responsibilities
  • Confirm insurance coverage and eligibility for complex cases to ensure accurate billing and clear communication of financial responsibilities Help patients understand their benefits resolve coverage discrepancies and work with insurance companies to address and rectify any issues
  • Assist patients with financial responsibilities charges payment expectations and copayments and process payment plans discounts or financial assistance options
  • Resolve straightforward issues and manage or escalate complex cases as necessary
Minimum Education Required
Bachelor degree in Finance, Healthcare Management, or a related field Professional Certifications Required
None Years of Experience
Minimum 6 years' experience in Healthcare Financial Services Languages
English:Advanced ; Arabic:Fully Proficient Functional Competencies
  • Due Diligence
  • Audit Reporting
  • Data Collection
Core Competencies
  • Excellence
  • Integrity
  • Accountability
  • Cybersecurity
  • Person-Centered Care
Acknowledgement
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Addendum Title
No Supplemental Work/Experience/Education Information
N/A Addendum Description
N/A

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