Network and Communications Engineer

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Holool Aloula (NCBS National Company for Business Solutions) Full time 60,000 - 120,000 per year

The Network & Unified Communication (UC) Engineer is responsible for designing, implementing, managing, and optimizing enterprise network and unified communication infrastructure. This role ensures secure, reliable, and high-performance connectivity across LAN/WAN/wireless, voice, video, and collaboration platforms, supporting business continuity and productivity.

Key Responsibilities

  • Design, deploy, configure, and maintain network infrastructure including routers, switches, firewalls, load balancers, VPNs, and wireless technologies.
  • Manage network performance, availability, and capacity; perform proactive monitoring and tuning.
  • Troubleshoot and resolve complex L2/L3 network issues, outages, and performance problems.
  • Administer network services such as DNS, DHCP, IP addressing, VLANs, routing protocols (e.g., OSPF, BGP), and WAN technologies.
  • Implement and maintain network security controls including ACLs, content filtering, VPNs, IDS/IPS, and segmentation.
  • Maintain detailed network documentation including configurations, diagrams, asset inventory, and change logs.
  • Support network upgrades, migrations, and patching activities under change-management processes.
  • Deploy, manage, and support Unified Communication platforms such as Cisco CUCM, Webex, Microsoft Teams, and VoIP solutions.
  • Manage voice gateways, SBCs, SIP trunks, voicemail, call routing, and related UC infrastructure.
  • Monitor UC service availability, voice/video quality, and platform performance; troubleshoot service issues and quality degradation.
  • Manage integration between UC solutions and enterprise applications (e.g., Active Directory, call-center systems).
  • Support implementation of video conferencing, contact-center solutions, and collaboration tools.
  • Maintain UC system documentation, dial plans, configurations, and operational procedures.

Required Experience & Skills (Sim

  • 2–4 years of hands-on experience in network and unified communication support.
  • Good knowledge of routing, switching, VLANs, and basic protocols (TCP/IP, DHCP, DNS).
  • Experience supporting and troubleshooting VoIP/UC platforms (e.g., Cisco CUCM, Webex, or Microsoft Teams).
  • Ability to configure and troubleshoot VPNs, firewalls, and wireless networks.
  • Basic understanding of SIP, call routing, voice gateways, and video conferencing.
  • Familiar with network/UC monitoring and ticketing tools.
  • Strong troubleshooting, communication, and documentation skills.
  • CCNA or equivalent knowledge is preferred.

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