ATM Test Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia QualityKiosk Technologies Full time

Job Description – ATM Test Manager

Location: Onsite – Riyadh, Saudi Arabia (with a leading Saudi Bank)

Employment Type: Full-Time

Role: Test Manager – ATM Domain

Role Overview

We are seeking an experienced
ATM Test Manager
to lead, manage, and deliver end-to-end testing for ATM channels within a large, fast-paced banking environment in Riyadh, Saudi Arabia. The candidate must bring strong expertise in ATM testing, test strategy creation, stakeholder communication, and team leadership, ensuring high-quality delivery and continuous improvement across engagements.

Key Responsibilities

1. Test Management & Delivery Ownership


• Own overall responsibility for test quality, completeness, and timely delivery across ATM projects.


• Define and implement the
Test Strategy
, test approach, and end-to-end test plans.


• Create overall test schedule, resource plans, workload allocation, and technical skill requirements.


• Ensure smooth test execution, monitor progress, resolve blockers, and ensure readiness for each testing phase.

2. Stakeholder & Client Management


• Interact regularly with client stakeholders to review risks, issues, dependencies, and overall test progress.


• Drive closure of project concerns and ensure alignment with business and technical teams.


• Report project status to the Delivery Manager / Program Manager with clear visibility on progress, risks, and mitigation.

3. Governance, Compliance & Quality Assurance


• Ensure full compliance with internal QualityKiosk processes and client-specific QA standards.


• Consolidate and publish test metrics, dashboards, and reporting artifacts as per governance requirements.


• Lead process improvement initiatives and champion testing best practices across the engagement.

4. Test Design, Planning & Execution


• Create detailed
Test Design
, including test scenarios, cases, data requirements, and execution strategy.


• Develop execution plans for SIT, Regression Testing, Functional Testing, and ATM-specific validations.


• Review test coverage, environment readiness, and dependencies to ensure flawless delivery.

5. Team Leadership & Workload Management


• Assign tasks, manage daily workloads, and monitor team productivity.


• Provide guidance, mentoring, and technical support to ensure efficient execution.


• Drive knowledge management, maintaining updated documentation and reusable assets.

Skills & Competencies (Must-Have)

Technical Skills


• Strong hands-on experience in
ATM Testing
, including:


• ATM transaction flows


• Switching systems (e.g., IST/Switch, BASE24, Postilion – if any)


• End-to-end ATM validations (functional, regression, device integration)


• Solid understanding of:


• EMV standards


• ISO 8583 message formats


• Host authorization flows


• Dispute & reconciliation testing (nice to have)


• Experience with defect management, test management, and reporting tools (Jira, QC/ALM, etc.)

Management & Delivery Skills


• Test Strategy creation, planning, scheduling, and execution management


• Strong stakeholder and client communication skills


• Risk management, issue tracking & escalation handling


• Ability to drive test improvement initiatives and QA governance


• Reporting, metrics consolidation, dashboards, and status communication


• Strong experience managing QA teams and ensuring high productivity

Soft Skills


• Excellent communication and interpersonal skills


• Strong analytical and problem-solving abilities


• Ability to work under pressure with tight timelines


• Leadership presence and team motivation capability

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