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Housekeeping Coordinator

3 weeks ago

Tabuk, Tabuk, Saudi Arabia Red Sea Global Hospitality Full time

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job title:
Housekeeping Coordinator

Department:
Housekeeping

Property:
Dessert Rock

About Us

Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role

As a Housekeeping Coordinator, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms and public areas meet the resort's high standards of cleanliness and luxury. This role involves coordinating room assignments, managing housekeeping staff, and maintaining efficient communication between departments.

Key Areas of Responsibilities

  • Room Coordination:
    Oversee room assignments and ensure timely and efficient cleaning of guest rooms and public areas.
  • Inventory Management:
    Monitor and manage inventory levels of cleaning supplies and amenities, placing orders as necessary and ensuring proper stock levels.
  • Guest Requests:
    Handle and prioritize guest requests related to housekeeping services, ensuring prompt and satisfactory resolution.
  • Communication:
    Maintain effective communication with front desk and maintenance teams to address guest needs and resolve any issues promptly.
  • Training:
    Provide training to new and existing staff on cleaning procedures, safety protocols, and customer service standards.
  • Reporting:
    Prepare and submit reports on housekeeping operations, including room status, staff performance, and any operational issues.
  • Compliance:
    Ensure compliance with health, safety, and sanitation regulations, as well as resort policies and procedures.
  • Problem Resolution:
    Address and resolve any issues or complaints related to housekeeping services in a professional manner.

Building Successful Relationships:

  • Housekeeping Staff:
    Foster a positive working environment and provide support and guidance to team members.
  • Front Desk Team:
    Collaborate closely with the front desk to ensure seamless coordination of room assignments and guest requests.
  • Maintenance Department:
    Work with the maintenance team to address any issues related to room conditions or repairs.
  • Guests:
    Interact with guests to address any housekeeping-related concerns and ensure their needs are met.
  • Management:
    Provide regular updates to management on departmental operations, including staffing, inventory, and guest feedback.

Qualification Standards:

  • Education:
    High school diploma or equivalent; a degree in hospitality management or a related field is preferred.
  • Experience:
    Minimum of three two years of experience in housekeeping or a related role, with at least one year in a supervisory or coordinating position in a luxury hospitality setting.
  • Certifications:
    Certification in hospitality management or related areas is a plus.
  • Grooming:
    All staff members must maintain a neat, well-groomed appearance (specific standards will be provided).

In Return, What We Offer

  • Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
  • Competitive compensation package.
  • Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
  • Health Insurance coverage whilst in service.
  • A supportive and inclusive work environment that values diversity and collaboration.
  • Employee Recognition Programmes.
  • Daily meals on duty and uniform dry-cleaning services.
  • Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.