Current jobs related to Guest Relations Supervisor - Riyadh, Ar Riyāḑ - THG (Takara Hospitality Group)
-
VIP Guest Relations Supervisor
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full timeCompany Description Work Force is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational...
-
Guest Relations Agent
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Careers at Marriott Full timePOSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....
-
Mgr-Guest Relations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Hotels Resorts Full timeDescription JOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience• High school diploma or GED; 1 year experience in the guest...
-
Guest Relations Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia THG (Takara Hospitality Group) Full timeJob SummaryAs the Guest Relations Manager, you will be the primary liaison between our high-profile guests and the restaurant's operations, ensuring every visit is a flawless and memorable experience that exceeds Michelin-star service expectations. This role requires a confident, charismatic presence on the dining room floor, impeccable communication skills,...
-
Guest Relation Agent
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timePOSITION SUMMARYOur jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Relations Officer
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cool Inc Full timeCompany DescriptionCool Inc is a leading lifestyle company in Saudi Arabia, dedicated to shaping the future of cultural, creative, and leisure experiences. By curating exceptional brands in hospitality, dining, and travel, Cool Inc enriches the Kingdom's sophisticated lifestyle landscape. The company plays a significant role in supporting Saudi Arabia's...
-
Guest Experience Supervisor
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest...
-
Guest Relations Associate
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Gathern Full timeAre you a people person with a passion for providing exceptional customer service? If so, we have an exciting opportunity for you as a Guest Care Specialist at Gathern. As a Guest Care Specialist, you will be responsible for ensuring all guests have a positive and memorable experience during their interactions with our company.In this role, you will serve as...
-
Guest Relations Associate
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Gathern Full timeResponsibilitiesProvide exceptional customer service to all guests.Act as the main point of contact for guest inquiries and ensure timely resolution of any issues or complaints.Assist guests with booking reservations and provide product recommendations.Maintain accurate guest records and update customer information as needed.Collaborate with team members to...
-
VIP Guest Relations Officer
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full timeCompany Description Work Force is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational...
Guest Relations Supervisor
3 weeks ago
Company Description
Founded in 2019, THG (Takara Hospitality Group) is committed to becoming a leader in Saudi Arabia's hospitality industry. The company focuses on delivering superior dining facilities, exceptional dining experiences, and ensuring ultimate customer satisfaction. THG is dedicated to building a 100% Saudi-made restaurant company that houses diverse, complementary brands and supports their growth as market leaders. With a passion for innovation and quality in hospitality, THG strives to set itself apart in the competitive dining segment.
Role Description
The Guest Relations Supervisor will oversee the guest experience by managing interactions, addressing concerns, and ensuring a high level of customer satisfaction. This role involves supervising guest relations operations, managing reservations, and collaborating with the front office team to streamline services. The supervisor will handle customer inquiries, resolve issues promptly, and ensure standard operating procedures are followed. This is a full-time, on-site role based in the Riyadh Region.
Qualifications
- Strong Guest Relations and Customer Service skills to ensure smooth and professional interactions with guests.
- Excellent Communication skills to effectively address guest inquiries and coordinate with team members.
- Experience in managing Reservations and overseeing related processes to provide seamless experiences for guests.
- Proficiency in Front Office operations to ensure efficient check-in/check-out and address daily operational needs.
- Leadership abilities to supervise a team and uphold high service standards.
- Strong problem-solving skills and attention to detail.
- Previous experience in the hospitality industry or guest services, with a preference for experience in supervisory roles.
