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Technical Presales Engineer

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia CICC | Content Innovation Creation Full time

Job Summary:

The Presales Engineer acts as a key bridge between the Sales team, the client, and the technical organization. The main purpose of this role is to
translate sales opportunities and client discussions into clear technical solutions, high-quality proposals, and compelling technical presentations
.

This role directly contributes to improving the
win rate
, strengthening client confidence, and ensuring solution accuracy before handover to the delivery teams.

Key Responsibilities

1. Sales Support

  • Participate in customer meetings led by the Sales Manager to understand business needs and challenges.
  • Translate business discussions into
    high-level requirements
    .
  • Build solution concepts aligned with the client's needs, budget, and timeline.
  • Prepare
    Technical Proposals
    ,
    Solution Overviews
    , and
    Scopes of Work (SOW)
    .
  • Support sales during the entire opportunity lifecycle until deal closure.

2. Solution Design & Analysis

  • Conduct
    high-level Fit–Gap Analysis
    to validate solution feasibility.
  • Develop
    High-level Solution Architecture
    in collaboration with the Technical Office/CTO.
  • Define solution scope, assumptions, limitations, and deliverables.
  • Ensure solutions align with the company's technical standards and delivery methodologies.

3. Presentations & Demonstrations

  • Create and deliver
    Technical Presentations
    tailored to customer needs.
  • Conduct demos, Proof of Concepts (POCs), and guided product walkthroughs.
  • Represent the company as a knowledgeable technical advisor during pre-sales engagements.

4. Technical Documentation

  • Prepare professional documentation, including:
  • Technical Proposals
  • Solution Architecture Overviews
  • SOWs
  • RFP/RFI responses
  • Document all assumptions, constraints, and solution boundaries clearly.

5. Cross-team Collaboration

  • Work closely with the Sales Manager to ensure complete alignment on opportunity strategies.
  • Coordinate with technical teams to collect detailed inputs when required.
  • Provide structured handover packages to Delivery/PMO teams after successful deal closure.
  • Assist in internal knowledge sharing and product enablement for the Sales team.

6. Continuous Improvement

  • Maintain and enhance reusable technical content, templates, and presentations.
  • Stay updated on industry trends, new technologies, and competitor offerings.
  • Recommend improvements in solution design and presales processes.

Reporting Structure

Direct Administrative Reporting:

Sales Manager / Account Manager

Responsible for:

  • Prioritization of opportunities
  • Performance KPIs
  • Timely delivery of proposals and presentations
  • Alignment with sales strategy

Dotted-line Technical Reporting:

Technical Director / CTO Office

Responsible for:

  • Technical validation of solution designs
  • Methodology adherence
  • Technical governance
  • Knowledge and capability development

Qualifications

Education:

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.

Experience:

  • 2–5 years' experience in Presales, Solution Consulting, Systems Engineering, or a similar technical customer-facing role.
  • Proven background in producing technical proposals and delivering demos.

Technical Skills:

  • Strong understanding of the company's technology stack (Cloud, ERP, Security, Integration, etc.).
  • Ability to design high-level architectures.
  • Capable of analyzing and interpreting business and technical requirements.

Soft Skills:

  • Excellent presentation and communication skills.
  • Strong technical writing and documentation ability.
  • Analytical thinking and problem-solving.
  • Ability to manage multiple opportunities under pressure.
  • Client engagement and relationship-building skills.

Key Performance Indicators (KPIs)

  • Win Rate for supported opportunities.
  • Quality and timeliness of technical proposals.
  • Accuracy and feasibility of proposed solutions.
  • Internal and customer satisfaction with presales support.
  • Compliance with technical standards and methodologies.