SP Front Office Admin

2 weeks ago

Khobar, Eastern Province, Saudi Arabia idpeducati Full time
About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at

Role purpose

Provide high quality and professional customer service to students, clients and all other visitors or guests of IDP offices. Assist in maintaining effective administrative and office systems to ensure the smooth running of the office operations. Provide comprehensive administrative support to IDP staff with a strong focus on quality and accuracy.

Key accountabilities

  • Customer Service

    • Welcome visitors and guests in a friendly and professional manner and direct them to appropriate IDP staff.
    • Register walk-in and call-in students on IDP's Client Relation Management (CRM) system and assign these contacts to counsellors.
    • Answer all incoming calls from the main office content number and redirect them to IDP staff as required.
    • Monitor the generic office email account and distribute messages received to appropriate staff or other offices as needed.

    Operations Support

    • Support counselors in submitting university applications.
    • Respond to student queries on the phone or WhatsApp.
    • Assist in the planning and preparation of meetings, conferences, and conference telephone calls.
    • Prepare and maintain marketing and other materials required for conferences or events.

    Administration

    • Maintain updated copies of procedures manuals, forms, and templates for use in the office.
    • Arrange outgoing courier and mail pickups.
    • Assist with other administrative support tasks as directed by the IELTS Test Center Administrator or Office Manager.
Required experience

  • Customer Service

    • Welcome visitors and guests in a friendly and professional manner and direct them to appropriate IDP staff.
    • Register walk-in and call-in students on IDP's Client Relation Management (CRM) system and assign these contacts to counsellors.
    • Answer all incoming calls from the main office content number and redirect them to IDP staff as required.
    • Monitor the generic office email account and distribute messages received to appropriate staff or other offices as needed.

    Operations Support

    • Support counselors in submitting university applications.
    • Respond to student queries on the phone or WhatsApp.
    • Assist in the planning and preparation of meetings, conferences, and conference telephone calls.
    • Prepare and maintain marketing and other materials required for conferences or events.

    Administration

    • Maintain updated copies of procedures manuals, forms, and templates for use in the office.
    • Arrange outgoing courier and mail pickups.
    • Assist with other administrative support tasks as directed by the IELTS Test Center Administrator or Office Manager.

  • SP Front Office Admin

    1 week ago

    Khobar, Eastern Province, Saudi Arabia IDP Education Ltd Full time

    Location:Al Khobar, Al Khobar, SACompany: IDP Saudi BranchRequisition ID: 3803About IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50...

  • Front Office Agent

    1 day ago

    Khobar, Eastern Province, Saudi Arabia Kempinski Hotels Full time

    Department Rooms Division, Front Office & Guest Services Employment Type Permanent - Full Time Location Saudi Arabia - Al Khobar Workplace type Onsite Key Responsibilities About Kempinski Al Othman Hotel Al Khobar Saudi Arabia Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as...

  • Admin & Public Relations Officer

    1 day ago

    Khobar, Eastern Province, Saudi Arabia Sumw Group Full time

    Company DescriptionSumw Group is a leader in production technology and solutions for the theatre, music, corporate events, television, film, and broadcast industries. Renowned for delivering innovative and cutting-edge results, Sumw Group is dedicated to supporting creative projects and advancing the entertainment and media landscape. The company's expertise...

  • PMO & Admin Officer

    7 days ago

    Khobar, Eastern Province, Saudi Arabia Capgemini Engineering Full time

    Get the future you WantAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...

  • Front Desk Coordinator

    1 day ago

    Khobar, Eastern Province, Saudi Arabia Sucafina Full time

    Company Description Jobs for Humanity is partnering with EVICCO to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.Company Name: EVICCOJob Description We are seeking a Receptionist to manage our front desk operations daily and serve as the first point of contact for visitors and callers....

  • Front Desk Representative

    3 days ago

    Khobar, Eastern Province, Saudi Arabia AKAREM GROUP Full time

    Company DescriptionEstablished in 1998 as a clothing retailer, Akarem Group has grown into a prestigious multi-investment business with a diverse portfolio across sectors such as construction, security services, information technology, real estate development, and luxury fashion. Headquartered in Al Khobar, the company's success is a testament to its spirit...

  • offic boy

    3 days ago

    Khobar, Eastern Province, Saudi Arabia Réseau de transport métropolitain Full time

    An Office Boy/Assistant supports daily office operations by handling general upkeep, administrative tasks, and errands, ensuring a smooth environment; key duties include serving refreshments, maintaining cleanliness, distributing mail, photocopying, and assisting staff with logistics like setting up meetings and managing supplies. They act as a multi-skilled...

  • Admin Assistant

    1 day ago

    Khobar, Eastern Province, Saudi Arabia RETAL Full time

    Position Summary:  Administrative Assistant role is to provide administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and...

  • Customer service cus receptionist

    3 days ago

    Khobar, Eastern Province, Saudi Arabia STFS GROUP Full time

    Job Description – Customer Service / Receptionist (Saudi National)Industry: AutomotivePosition: Customer Service Executive / ReceptionistNationality Required: Saudi NationalLocation: AlkobarDepartment: Customer Care / Front OfficePosition Overview:We are seeking a friendly, professional, and customer-focused Saudi National to join our automotive team as a...

  • Assistant Recruitment Specialist

    1 day ago

    Khobar, Eastern Province, Saudi Arabia Mathaqat Foods Company Full time

    Role OverviewAs Assistant Manager, you'll support the Restaurant Manager in overseeing daily operations, ensuring exceptional guest experience, managing the front-of-house team, and maintaining the high standards that define fine dining.Key ResponsibilitiesManage daily restaurant operations, including staff scheduling, service flow, and guest...