SCCM SCCM/MECM Subject Matter Expert

Job Description:

• Project Description: SCCM/MECM Subject Matter Expert (SME) – Endpoint Management
  
  Job Summary
  The Senior SCCM SME is responsible for the enterprise-wide design, deployment, and optimization of Microsoft System Center Configuration Manager (SCCM/MECM). The role provides strategic guidance, advanced troubleshooting, and ensures compliance, software delivery, and OS deployment across all endpoints.

• Responsibilities:

  Key Responsibilities
  
  1. SCCM Architecture & Governance
  
  • Design, implement, and maintain SCCM hierarchy: Primary/Secondary sites, Distribution Points, Management Points, and Software Update Points.
  
  • Define and enforce SCCM policies, standards, and operating procedures.
  
  • Monitor site health and client status; proactively resolve issues.
  
  • Maintain boundaries, collections, and client settings for optimized performance.
  
  • Perform regular SCCM site backup and disaster recovery validation.
  
  2. Patch Management & Compliance
  
  • Plan and execute enterprise patching strategies for Windows, Office, and third-party applications.
  
  • Configure, test, and deploy Automatic Deployment Rules (ADRs) and Compliance Baselines.
  
  • Monitor compliance reports and remediate non-compliant endpoints.
  
  • Collaborate with IT Security to align patching with corporate security policies.
  
  3. Software Deployment & Application Packaging
  
  • Package, test, and deploy applications across enterprise endpoints using SCCM task sequences.
  
  • Automate deployments with PowerShell scripts and advanced SCCM techniques.
  
  • Resolve software deployment issues, including application conflicts and installation failures.
  
  • Maintain software inventory, including license tracking and reporting.
  
  4. Operating System Deployment (OSD)
  
  • Manage Windows OS imaging, boot images, driver packages, and task sequences.
  
  • Lead in-place upgrades, bare-metal deployments, and device refresh cycles.
  
  • Optimize OSD workflows to ensure reliability and minimize downtime.
  
  • Maintain a library of standardized enterprise images aligned with IT standards.
  
  5. Reporting & Analytics
  
  • Develop advanced SQL queries and SSRS reports for inventory, compliance, deployment, and patch status.
  
  • Provide actionable insights from SCCM data to drive endpoint strategy.
  
  • Track KPIs such as patch compliance rate, deployment success rate, and client health metrics.
• Mandatory Skills Description: Required Skills & Qualifications
  
  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  
  • 4+ years of experience in SCCM/MECM administration and architecture
  
  • Expert knowledge of SCCM hierarchy, client deployment, site maintenance, and task sequences
  
  • Proficient in Windows OS, Active Directory, WSUS, networking, and endpoint security
  
  • Advanced SQL and SSRS reporting skills
  
  • PowerShell scripting expertise for automation and troubleshooting
  
  • Proven track record in enterprise software deployment, patch management, and OS deployment Nice-to-Have Skills Description: Preferred Skills
  • Experience with enterprise software packaging tools (AdminStudio, WiseStudio, App-V)
  • Experience with monitoring tools for large SCCM infrastructures
  • Strong analytical and problem-solving skills for large-scale deployments Languages: English: C2 Proficient

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