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ServiceNow Senior Business Consultant

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Plat4mation Full time 120,000 - 240,000 per year

Position:
ServiceNow Senior Business Consultant

Location: Saudi Arabia

Are you passionate about ServiceNow and driven to deliver impactful business solutions? Do you have the confidence to advise C-level stakeholders and the expertise to ensure maximum value from implementations? If yes, we invite you to join
Plat4mation Saudi Arabia
as our next
Business Consulting Specialist
.

About the Role

As a
Business Consulting Specialist
, you will work closely with clients to bridge business goals with the power of the ServiceNow platform. You'll play a key role in shaping digital strategies, designing scalable processes, and delivering enterprise-level solutions. Your mission:
maximize customer value realization and become a trusted advisor
.

Key Responsibilities:

  • Drive process design, governance, KPIs, and control frameworks at a strategic level.
  • Lead ServiceNow Projects and enterprise service management consulting engagements.
  • Run executive workshops and pitch functional ServiceNow solutions.
  • Present high-level demos, conduct gap analyses, and translate needs into actionable solutions.
  • Define operating models, roles, dashboards, and reporting structures.
  • Align solutions with ITIL standards and ensure platform coherence.
  • Support organizational transformation through strong stakeholder engagement.
  • Implement ServiceNow systems aligned with enterprise architecture and process maturity.

What We're Looking For

  • Bachelor's or Master's degree in IT, Engineering, or related field.
  • 7+ years of experience
    in consulting or digital transformation, ideally in large, complex environments.
  • Deep understanding of PaaS solutions and enterprise platforms.
  • Hands-on experience in
    ServiceNow IRM
    and
    Enterprise Architecture
    , including
    configuration and implementation
    projects.
  • Certified in:
    ITIL v4
  • ServiceNow System Administrator
  • ServiceNow Implementation Specialist
  • Fluent in
    English
    ;
    Arabic
    proficiency is highly desirable.
  • Strong presentation skills and ability to pitch solutions to business and technical audiences.
  • Proven capability to lead customer relationships and act as a
    trusted advisor
    .

What You'll Get

  • Attractive compensation
    with performance-based bonuses.
  • 22 days paid leave & modern laptop.
  • Dynamic work environment with flexible arrangements.
  • Global exposure and opportunities for rapid
    career advancement
    .
  • Inspiring team events, hackathons, knowledge sessions, and social initiatives.
  • Supportive and inclusive culture that fosters
    learning, growth, and innovation
    .

About Plat4mation

Plat4mation
is a global
Elite ServiceNow Partner
specializing in advisory, implementation, and managed services across the full ServiceNow suite. Since 2013, we've grown to 500+ experts in 10 offices worldwide. Our focus is simple:
making workflow
for organizations through smart digital solutions.

We're proud recipients of multiple Global and EMEA ServiceNow Partner Awards and are trusted by clients across industries for our depth, innovation, and commitment.