Account Manager

منذ 4 أيام

Riyadh, Riyadh Region, المملكة العربية السعودية TheChefz دوام كامل

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Job purpose:Manage and grow relationships with add-on product vendors (cakes, chocolates, sweets, spa, lifestyle brands, and similar partners) to ensure product availability, quality, timely replenishment, alignment with The X calendar, and smooth operational integration. The role focuses on transforming vendor interactions from ad-hoc communication into structured, predictable, and scalable partnerships, while also identifying and onboarding new brands through a structured pipeline.

Responsibilities:
1. Vendor Relationship Management
• Own day-to-day communication with assigned vendors.
• Build long-term, trust-based partnerships with clear points of contact.
• Conduct regular check-ins (weekly / bi-weekly) with vendors.
• Maintain updated vendor profiles (contacts, SKUs, prices, lead times, MOQs). 2. Item Availability & Follow-Up
• Track availability of all add-on SKUs.
• Follow up on low-stock or at-risk items before shortages occur with warehouse team.
• Confirm lead times and replenishment schedules.
• Ensure discontinued or replaced items are communicated early. 4. Storage & Stock Model Coordination
• Work with Operations to define storage models per vendor:
• Vendor-held stock
• The X warehouse stock
• Consignment stock
• Ensure agreed stock quantities are respected.
• Track aging stock and slow movers. 5. Pricing & Commercial Terms
• Ensure updated price lists are always available.
• Flag margin risks to management. 6. Quality & Packaging Control
• Ensure items meet The X quality and brand standards.
• Coordinate packaging improvements when needed.
• Handle quality complaints with vendors and ensure closure. 7. Data & Reporting
• Maintain SKU lists and vendor master data in system.
• Prepare weekly reports covering:
• Stock status
• Risks
• New items
• Operational issues
• Prepare monthly vendor performance summaries. 8. New Brand Acquisition & Pipeline Management
• Identify and approach new brands aligned with The X positioning.
• Build and manage a structured pipeline for potential vendors and partners.
• Conduct partnership meetings, negotiations, and onboarding discussions.
• Track pipeline stages from lead → negotiation → onboarding → live.
• Coordinate with internal teams to ensure smooth brand launches and activation.
• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• At least 1 year of experience in Account Management, Sales, or dealing with clients.
• Strong communication and interpersonal skills.
• Customer-oriented attitude with the ability to work independently and within a team.
• Basic understanding of sales principles and customer service practices.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.

Account Manager

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وظائف مشابهة في Riyadh

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الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Account Manager

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وظائف مشابهة في Riyadh

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