Coordinator sales support

منذ 2 أيام

Dammam, Eastern Province, المملكة العربية السعودية Hapag-Lloyd دوام كامل
Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd Responsibilities
• Support the Sales Executives with relevant sales tasks including follow up on ongoing and new business with customers
• Preparing and sending of rate quotations to customers
• Monitor quotation and customer performance including tenders and follow up with customers where required
• Dispute & Exception management
• Give clear handover info to Customer Service
• Assist Customer Service with problem solving related to a customer issues where required
• Validate and Input of new customer data into Salesforce and FIS
• Handling updating of CRM with customer calls, rate offers, customer follow ups done Qualifications
• University degree or equivalent
• Good command of written and spoken English
• Working knowledge of MS Office
• Able to work well with others and follow guidelines
• Positive attitude
• FIS knowledge
• Receptive and be able to grasp new ideas and drive for personal development Must have:
• At least 2-3 years of experience in shipping and sales.
• Saudi nationality.