Supervisor - ITV

DP World Jeddah is looking for an experienced ITV Supervisor to join our Operations team. The ITV Supervisor is responsible for leading, controlling, and optimizing all Internal Terminal Vehicle (ITV) operations throughout the assigned shift, ensuring the safe, efficient, and continuous movement of containers between the quay, yard, and adjacent terminal areas. The role is responsible for managing ITV resources, monitoring fleet availability and utilization, maintaining operational performance, and ensuring compliance with operational procedures and HSSE requirements. Working closely with Vessel, Yard, and Planning teams, the ITV Supervisor supports operational continuity, minimizes delays, and contributes to achieving vessel productivity and overall terminal performance targets. Qualifications and Experience •Bachelor's degree in Maritime Studies, Port Management, Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 3-4 years of container terminal or transport operations experience.
• At least 2 years of experience in a supervisory role.
• Strong knowledge of ITV operations, container flows, and TOS monitoring (ZODIAC preferred).
• Strong leadership, decision-making, and disciplinary skills.
• Good communication skills in English (Arabic is preferred).
• Ability to work effectively under pressure in a fast-paced, 24/7 operational environment.

Key Responsibilities
• Lead, supervise, and coordinate all ITV activities during vessel loading and discharge operations, yard transfers, and Internal Terminal Transfers (ITT).
• Plan and allocate ITV drivers and equipment according to operational priorities and real-time operational demands.
• Monitor ITV cycle times, fleet utilization, equipment availability, and operational productivity, implementing corrective actions where required.
• Coordinate closely with Vessel Supervisors, Yard Supervisors, Planning, and other operational teams to maintain workflow continuity.
• Ensure optimal utilization and balanced deployment of the ITV fleet to support operational efficiency and minimize idle time.
• Monitor driver attendance, deployment, performance, and discipline while addressing operational resource gaps.
• Identify and resolve operational bottlenecks, delays, and inefficiencies impacting container movements and terminal performance.
• Coordinate with Engineering and maintenance teams to ensure timely resolution of equipment breakdowns and operational disruptions.
• Enforce compliance with HSSE policies, traffic management procedures, speed limits, designated routes, and PPE requirements.
• Conduct shift briefings and toolbox talks to communicate operational priorities, safety risks, and key operational updates.
• Monitor driving behavior and ensure adherence to safe operating practices and established procedures.
• Report and escalate accidents, near misses, unsafe conditions, and equipment-related incidents in accordance with company procedures.
• Evaluate driver performance and identify training and competency gaps, providing feedback for coaching and development.
• Prepare accurate shift reports covering fleet utilization, productivity, operational challenges, incidents, and equipment availability.
• Ensure effective shift handovers by communicating pending activities, operational constraints, and critical information to the incoming supervisor. Interested in joining our team? If you have experience in container terminal operations, fleet supervision, and resource coordination and are ready to contribute to safe and efficient terminal operations, we encourage you to apply.