Floor Supervisor
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Key Responsibilities
• Plan and allocate daily picking against pre-orders and dispatch schedules.
• Supervise pickers on every shift for accuracy, productivity, safe handling, and chilled and frozen temperature discipline.
• Own the pre-dispatch check with the inventory team: labels, stickers, and transfer details verified and signed off before anything leaves the floor.
• Coordinate with Inventory Control on holds, expiry dates, and stock discrepancies before picking starts.
• Coordinate with the Fleet Supervisor on loading sequence, vehicle assignment, and load-securing standards.
• Run shift handovers and daily team briefings, and record open issues in the shift log.
• Report stock, safety, and damage incidents to the Warehouse Manager the same shift, and start the first-level investigation.
• Track daily KPIs and report them to the Warehouse Manager.
• Support attendance, coaching, and performance reviews, and raise staffing and contract matters with HR.
• Enforce warehouse SOPs and safety rules on the floor. Authority:
• Makes day-to-day operational decisions within SOPs when the Warehouse Manager is away.
Requirements:
• Minimum 3 years in warehouse operations, including at least 1 year supervising a team.
• Experience with chilled and frozen food handling.
• Working knowledge of stock systems and daily stock reports.
• Valid forklift licence (preferred).
• Good English and Arabic communication.
• Available to work the 4:00 am to 12:00 noon shift, including weekends if required.
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