Operations Manager
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- Take ownership of the day-to-day operations of F&B outlets
- Ensure outlets consistently achieve operational, financial, and service targets
- Track sales, profitability, labor costs, food costs, and operational KPIs
- Lead outlet managers, supervisors, and frontline teams
- Establish effective staffing, scheduling, training, and performance management practices
- Monitor purchasing, stock levels, inventory movement, and wastage
- Maintain high standards of food quality, hygiene, safety, and customer service
- Identify gaps in outlet performance and implement corrective action plans
- Partner with Finance, HR, Procurement, Marketing, and other departments to improve operations
- Ensure compliance with Saudi food safety, labor, and operational regulations
- Support the launch of new outlets and contribute to expansion initiatives
- Develop SOPs and improve operational processes where required
- Prepare regular reports covering operational performance, challenges, and improvement initiatives What We're Looking For
- Bachelor's degree in Hospitality, Business Administration, F&B Management, or a related discipline
- 7+ years of relevant F&B experience, with a minimum of 3 years in a managerial capacity
- Experience overseeing multiple F&B outlets or large-scale restaurant operations
- Strong understanding of P&L, budgeting, food and labor cost control, and inventory management
- Demonstrated experience managing and developing F&B teams
- Strong operational planning and execution skills
- Excellent communication, leadership, and stakeholder management abilities
- Strong problem-solving and decision-making skills
- Familiarity with the Saudi F&B market and regulatory environment
- Fluency in English; Arabic language skills are a plus
- Previous experience in Saudi Arabia or the wider GCC is preferred Core Competencies F&B Operations | Multi-Unit Operations | P&L | Cost Management | Team Leadership | Inventory & Procurement | SOPs | Customer Experience | Food Safety | Operational KPIs | Outlet Expansion
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