Front Desk Agent
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
We are seeking a professional and friendly Front Desk Agent to join our team in SLS The Red Sea Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.
- Greet and checkin guests providing a warm welcome and efficient service
- Handle guest inquiries requests and complaints with empathy and professionalism
- Process checkouts including accurate billing and payment handling
- Upsell hotel services and amenities to maximize room occupancy and guest satisfaction
- Maintain thorough knowledge of hotel facilities local attractions and services
- Collaborate with other departments to ensure guest needs are met promptly
- Manage reservations room assignments and special requests
- Ensure the front desk area is organized and wellstocked with necessary supplies
- Assist with administrative tasks including report generation and inventory management
- Adhere to hotel policies and procedures while maintaining a customerfocused approach
- Participate in ongoing training to enhance guest service skills and product knowledge
Qualifications :
- Minimum of 1 year experience in a guest services role preferably in a hotel setting
- Associates or Bachelors degree in hospitality business or related field (or equivalent work experience)
- Excellent communication and interpersonal skills with a focus on customer service
- Proficiency in Microsoft Office suite (Word Excel PowerPoint and Outlook)
- Experience with Opera hotel management software preferred
- Strong problemsolving abilities and attention to detail
- Flexibility to work various shifts including nights weekends and holidays
- Physical ability to stand for extended periods and occasionally lift up to 20 pounds
- Multilingual skills particularly Arabic and English are highly advantageous
- Knowledge of Jeddah and surrounding areas to provide local recommendations
- Ability to remain calm and professional in highpressure situations
- Demonstrated organizational skills and ability to multitask efficiently
Additional Information :
- Being a SLS employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
- This position is strictly for Saudis Only.
We are an inclusive company and our ambition is to attract recruit and promote talent
Remote Work :
No
Employment Type :
Fulltime
Key Skills
Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette
Experience: years
Vacancy: 1
-
Front Desk Agent Saudi National
منذ 21 ساعات
Tabuk, Tabuk Province, المملكة العربية السعودية AccorHotel دوام كاملWe are seeking a professional and friendly Front Desk Agent to join our team in SLS The Red Sea Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.Greet and checkin guests providing a warm welcome and efficient serviceHandle guest...
-
Front Desk Agent
منذ 2 أيام
Tabuk Province, Tabuk Province, المملكة العربية السعودية Ennismore دوام كامل ٣٠٬٠٠٠ ر.س. - ٤٠٬٠٠٠ ر.س. عقدJob Description As a Front Desk Agent at SLS The Red Sea, you will be the first point of contact for our guests, setting the tone for an engaging and elevated stay experience. With a deep understanding of SLS brand values, you will handle all aspects of guest arrivals, departures, and in–house services with style, attention to detail, and confident...
-
VIP Front Desk Specialist
منذ 2 أيام
Tabuk Province, Tabuk Province, المملكة العربية السعودية Ennismore دوام كامل ٣٠٬٠٠٠ ر.س. - ٤٠٬٠٠٠ ر.س. عقدEnnismore in Tabuk Province, Saudi Arabia, is looking for a Front Desk Agent for SLS The Red Sea. In this role, you will warmly welcome guests and manage their check-in and check-out processes, ensuring a personalized experience.Ideal candidates will have experience in customer-facing roles and a degree in Hospitality Management is a plus. You will maintain...
-
Hotel Cashier — Front Office Cash Operations
منذ 15 ساعات
Tabuk, Tabuk Province, المملكة العربية السعودية Grand Hyatt The Red Sea دوام كامل ٦٠٬٠٠٠ ر.س. - ٩٠٬٠٠٠ ر.س. عقدGrand Hyatt The Red Sea in Saudi Arabia seeks a General Cashier to ensure the smooth and accurate handling of cash activities within the Accounting Department. You will verify daily payments, manage deposits, and help maintain cash accuracy across office clerks and front desk operations.Responsibilities include handling petty cash, coordinating with Finance...
-
Income Audit Specialist
منذ 15 ساعات
Tabuk, Tabuk Province, المملكة العربية السعودية Grand Hyatt The Red Sea دوام كامل ٦٠٬٠٠٠ ر.س. - ٩٠٬٠٠٠ ر.س. عقدGrand Hyatt - The Red Sea is seeking an Income Audit professional to ensure the smooth and efficient operation of the Income Audit function within the Accounting Department. The role emphasizes accurate auditing of hotel revenues and daily reporting to support financial control.The incumbent will monitor data input, validate postings from Night Audit, Front...
-
Reservations Manager Saudi National
منذ 3 ساعات
Tabuk, Tabuk Province, المملكة العربية السعودية AccorHotel دوام كاملSupervises and practices in activities of Reservation Supervisor / and Clerk engaged in receiving processing and confirming guestroom reservations and in maintaining guest history cards.Establishes a working procedure to cope with the revisions cancellations and information calls processed.Accomplishes and maintains the following reports: an accurate daily...
-
Reservations Manager
منذ 21 ساعات
Tabuk, Tabuk Province, المملكة العربية السعودية AccorHotel دوام كاملSupervises and practices in activities of Reservation Supervisor / and Clerk engaged in receiving processing and confirming guestroom reservations and in maintaining guest history cards.Establishes a working procedure to cope with the revisions cancellations and information calls processed.Accomplishes and maintains the following reports: an accurate daily...
-
Duty Manager Saudi National
منذ 3 ساعات
Tabuk, Tabuk Province, المملكة العربية السعودية AccorHotel دوام كاملManage and supervise all tasks of his/her staff to ensure guests receive prompt cordial attention and personal recognitionAssist the Front Office Manager in all aspects of his/her dutiesEnsure repeat guests and other VIPs receive special attention and recognitionControl room availability room types accuracy of room count and rate categoriesMaximize occupancy...
-
Duty Manager
منذ 3 ساعات
Tabuk, Tabuk Province, المملكة العربية السعودية AccorHotel دوام كاملManage and supervise all tasks of his/her staff to ensure guests receive prompt cordial attention and personal recognitionAssist the Front Office Manager in all aspects of his/her dutiesEnsure repeat guests and other VIPs receive special attention and recognitionControl room availability room types accuracy of room count and rate categoriesMaximize occupancy...
-
Luxury Guest Communications Specialist
منذ 3 أيام
Tabuk Province, Tabuk Province, المملكة العربية السعودية Rosewood Hotel Group دوام كامل ١٣٤٬٠٠٠ ر.س. - ٢٠١٬٠٠٠ ر.س. عقدRosewood AMAALA is seeking a Communications Operator to serve as the central hub for all internal and external communications. You will handle guest and associate calls, relay messages, and coordinate with Front Desk, Guest Relations, and Concierge to ensure exemplary service and timely responses.The role requires handling emergencies with calm...
