IT Asset Management Operation Analyst
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Job Summary
Were looking for a detaildriven IT Asset Management (ITAM) Analyst to strengthen our technology governance and ensure our customers hardware and software assets are tracked optimized efficient and compliant. If you thrive on structure accuracy and improving processes this role will put your skills to work in a meaningful way. The role involves working closely with customers auditing their usage entering accurate data into systems after verification and proposing best practices to customers.
Key Responsibilities
Software Asset Management
Maintain an accurate inventory of all software assets across their lifecycle from procurement to retirement.
Reviewing quotes purchase orders contracts GRN documentation and entering the system with accurate information
Checking and auditing information entered the system and verifying no errors.
Track hardware and software usage licensing renewals and compliance requirements.
Support procurement activities by coordinating with vendors reviewing quotes and validating asset requests.
Monitor license usage warranty status and refresh cycles to ensure timely replacements.
Develop and maintain asset management documentation including policies procedures and workflows.
Conduct regular audits to ensure data integrity and identify discrepancies.
Collaborate with IT Finance Security and Procurement teams to align asset management with organizational goals.
Generate reports and dashboards on asset utilization cost optimization and compliance metrics.
Assist in implementing and improving ITAM tools and automation.
Reviewing software contracts tracking changes checking feasibility and making recommendations
Preparing reports and dashboards
Testing the system with new views and dashboards created as per audit and compliance requirements.
Maintain an accurate and uptodate inventory of all hardware assets including laptops desktops servers mobile devices peripherals and network equipment.
Track asset lifecycle stages: procurement deployment maintenance refresh and retirement.
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