Director of Director of Operation, Rooms background

We are seeking a visionary and experienced Director of Operation with a strong rooms background to join our prestigious hotel in Dhahran Saudi Arabia. As a key member of our executive team you will be responsible for overseeing all aspects of our rooms division ensuring exceptional guest experiences and driving operational excellence.

• Develop and implement strategic plans to optimize rooms division performance and profitability
• Lead and inspire a team of managers and staff across front office housekeeping and guest services departments
• Establish and maintain high standards of customer service cleanliness and operational efficiency
• Analyze financial data manage budgets and implement cost-control measures to maximize revenue
• Collaborate with other department heads to ensure seamless hotel operations and guest satisfaction
• Stay current with industry trends and implement innovative practices to enhance guest experiences
• Ensure compliance with all relevant health safety and security regulations
• Develop and implement training programs to enhance staff skills and performance
• Manage inventory equipment and supplies for the rooms division
• Resolve complex guest issues and maintain positive guest relations

Qualifications :

• Bachelors degree in Hospitality Management or related field; Masters degree in Business Administration or Hospitality Management preferred
• Minimum 8-10 years of experience in hotel operations with a proven track record in rooms division management
• Strong leadership and management skills with the ability to inspire and develop high-performing teams
• Excellent strategic planning and execution abilities
• Proficiency in financial management budgeting and revenue optimization
• Outstanding customer service skills and a commitment to delivering exceptional guest experiences
• In-depth knowledge of hotel operations industry trends and best practices
• Experience in luxury or upscale hotels
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in hotel management software and Microsoft Office Suite
• Understanding of the local hospitality market in Saudi Arabia is a plus
• Ability to work in a fast-paced dynamic environment and adapt to changing priorities
• Fluency in English; knowledge of Arabic is advantageous

Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills
Experience: years
Vacancy: 1