Food & Beverage Manager

Role Overview

As Food & Beverage Manager you will oversee all F&B operations at Basiqat Resort by Mantis ensuring exceptional guest experiences across restaurants bars in-room dining banqueting and events.

You will be responsible for delivering consistent service excellence driving revenue performance and building a strong service culture aligned with the Mantis ethos. This role requires a hands-on leader who thrives in a remote resort environment and understands how to create memorable dining experiences that reflect both place and purpose.

What Youll Do

F&B Operations Management

• Oversee day-to-day operations across all F&B outlets
• Ensure consistent service standards product quality and guest satisfaction
• Coordinate closely with Culinary and Front Office teams for seamless service delivery
• Manage restaurant bar in-room dining and banquet operations

Guest Experience & Service Excellence

• Champion a culture of outstanding service and personalised guest experiences
• Handle guest feedback resolve issues and ensure rapid service recovery when needed
• Continuously enhance service delivery through training and operational refinement
• Ensure all guest touchpoints reflect Mantis brand values

Team Leadership & Development

• Recruit train and develop a high-performing F&B service team
• Lead daily briefings coaching sessions and performance feedback
• Foster a culture of accountability teamwork and hospitality excellence
• Support succession planning and talent development within the department

Revenue & Commercial Performance

• Drive outlet profitability through effective cost control and revenue optimisation
• Support menu engineering and pricing strategies in collaboration with Culinary and Finance
• Monitor sales performance guest spend and operational KPIs
• Identify opportunities to enhance upselling and cross-selling initiatives

Cost Control & Operational Efficiency

• Manage labour costs scheduling and productivity levels
• Monitor stock control ordering processes and inventory management
• Minimise waste and ensure efficient operational practices
• Work within budget guidelines while maintaining quality standards

Health Safety & Compliance

• Ensure full compliance with food safety hygiene and HACCP standards
• Maintain operational readiness for audits and inspections
• Enforce safety standards across all service areas
• Ensure adherence to local regulations and Accor policies

Collaboration & Brand Alignment

• Work closely with Culinary Sales & Marketing and Events teams
• Support the delivery of special events activations and bespoke guest experiences
• Align F&B offerings with the overall resort concept and guest journey
• Contribute to pre-opening planning and operational readiness 

Qualifications :

What Were Looking For

• 610 years of progressive Food & Beverage experience including supervisory or managerial roles
• Experience in luxury hotels resorts or lifestyle hospitality environments
• Strong operational understanding of multi-outlet F&B operations
• Experience in remote resort or pre-opening environments highly desirable
• Solid knowledge of service standards guest experience design and F&B operations
• Degree or diploma in Hospitality Management or related field preferred
• Strong leadership communication and team development skills
• Financial acumen with experience managing budgets and KPIs

Additional Information :

Why Join Basiqat Resort by Mantis

At Mantis we believe extraordinary destinations deserve extraordinary people. Joining our team means becoming part of a purpose-driven brand committed to conservation community engagement and creating unforgettable experiences for guests around the world.

Be part of a team where sustainability adventure and hospitality come together to create exceptional places to find yourself.

Whats in it for you...

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare competitive salary and some nice extra perks across the Ennismore family of brands
• Learning opportunities to broaden your skillset and development that helps you think make and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed innovative culture 

Remote Work :