Guest Relations Specialist Fresh Grad

منذ 6 ساعات

Riyadh, Riyadh Province, المملكة العربية السعودية Locandahome دوام كامل

مجانًا عبر البريد الإلكتروني أو Google

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.

مجانًا عبر البريد الإلكتروني أو Google

Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.
Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).
Communication: Manage the switchboard handle internal and external calls and relay messages to guests or other departments (Housekeeping Maintenance).
Problem Solving: Address guest complaints professionally and escalate them to management when necessary.
Upselling: Promote hotel services food & beverage outlets and room upgrades to maximize revenue.
Compliance: Maintain guest privacy and adhere to safety and security protocols (e.g. verifying IDs emergency procedures).

Ideal Candidate Profile:
- Education & Experience: A University graduate with a background in Luxury Hospitality Guest Relations or Premium Services.
- Communication: Exceptional verbal and written communication skills. Fluency in Arabic and English is essential.
- Professional Image: Must maintain a high standard of professional grooming and a polished demeanor suitable for a corporate/high-end environment.
- Soft Skills: A proactive service-first mindset with the ability to handle high-profile clients with discretion and elegance.
- Nationalities:Lebanon Tunisia and Morocco

Employment Type : Full Time
Experience: years
Vacancy: 1