Butler Raffles The Red Sea

منذ 5 ساعات

Umluj, Tabuk Province, المملكة العربية السعودية AccorHotel دوام كامل

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- Key Roles & Responsibilities:

Personalized Service: Act as the primary point of contact for guests providing intuitive and personalized assistance from pre-arrival to departure.
Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy of the guests villa or suite.
Valet Services: Oversee professional packing and unpacking services garment pressing and shoe shining to the highest luxury standards.
Food & Beverage Coordination: Manage in-villa dining experiences including the service of afternoon tea evening canapés and private meals ensuring excellence in presentation.
Experience Curation: Anticipate guest preferences to curate sensory journeys and bespoke itineraries fostering a culture of storytelling around the resorts offerings.
Inter-Departmental Liaison: Ensure seamless coordination with Culinary Housekeeping and Concierge teams to enhance guest experiences across all touchpoints.
Brand Philosophy: Uphold the brands Emotional Luxury philosophy ensuring every guest interaction is characterized by graciousness and sophistication.
Standards & Compliance: Maintain hygiene safety and service standards in line with Raffles and Accor policies.
Sustainability: Integrate the resorts sustainability ethos into daily operations ensuring mindful use of resources and promotion of local cultural experiences.

Qualifications :

- Personal Attributes & Experience:

Education: Bachelors degree in hospitality management or a related field.
Experience: Minimum 46 years of experience in luxury hospitality with specific experience in Butler service or Front Office management within a luxury hotel or resort.
Skills: Strong leadership communication and guest relations skills with an extreme eye for detail.
Language: Fluent in English; Arabic and other languages are considered a significant asset.
Cultural Sensitivity: Deep understanding of luxury service etiquette and the cultural values of the Kingdom of Saudi Arabia.
Pre-opening: Experience in a pre-opening environment is highly desirable.

Additional Information :

Understanding of Ultra-Luxury guest expectations and brand alignment.
experience in project coordination scheduling and document control during pre-Opening stages.
Experience in pre-Opening is a must.
A proactive anticipatory approach with a strong sense of ownership and accountability.
Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

Employment Type :

Full-time

Key Skills
General Management,Facilities Management,IFRS,Client Services,Accident Investigation,Archicad
Experience: years
Vacancy: 1