customer experience resolution agent

J&T Express in Saudi Arabia is seeking qualified and motivated Customer Service Agents to join our team in Riyadh.Ideal candidates will be fluent in both Arabic and English, have at least one year of experience in a call center or customer service role, and demonstrate excellent communication, problem-solving abilities, and teamwork to ensure high-quality...

Laotop recherche un Agent de Centre de Contact à Jeddah, Saudi Arabia. Ce poste implique de gérer les appels entrants et sortants, de résoudre les demandes des clients et de garantir leur satisfaction.Le candidat idéal doit être excellent en communication et avoir une bonne connaissance des systèmes CRM. Un environnement dynamique et la possibilité de...

Job Summary:The Debt Resolution Specialist is responsible for managing the recovery of overdue accounts using a proactive and customer-centric approach. This role requires expertise in debt collection a strong understanding of recovery strategies and a focus on maintaining positive customer relations while ensuring compliance with relevant regulations and...

About ClearGridClearGrid is a digital debt resolution platform leveraging AI and advanced analytics to help financial institutions recover problem debt effectively. We partner with banks and fintechs to streamline collections optimize recoveries and offer customized borrower solutions. As we expand into Saudi Arabia we seek a Debt Resolution Lead to drive...

Certified as a Top Employer KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time to...

We are seeking an enthusiastic and customer-focused Guest Experience Agent to join our team in Riyadh Saudi Arabia. As a key member of our hospitality team you will be responsible for ensuring exceptional guest experiences from pre-arrival to post-stay. This role requires a detail-oriented professional who can seamlessly coordinate various aspects of guest...

The Guest Experience Agent is responsible for providing exceptional service to guests from arrival to departure address guest inquiries and complaints and ensure a smooth and memorable stay. The role requires strong communication skills attention to detail and a passion for hospitality.Key Duties:Respond to guest requests and resolve issues...

Job Req Number:  95673 Time Type: Full Time   Position: Customer Service Agent Location: Saudi Arabia, Riyadh   Role Summary: As Customer Service Agent you will be responsible for maintaining outstanding Customer Service standards through operational excellence in freight operations, proper documentation and ensure efficient and smooth handling of all...

We are seeking an enthusiastic and customer-focused Guest Experience Agent to join our team in Makkah Saudi Arabia. As a Guest Experience Agent you will be the face of our organization ensuring that every guest receives exceptional service from arrival to departure. Your role will be crucial in creating memorable experiences and fostering lasting...

DescriptionWe’re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.You’ll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth,...

Are you passionate about international trade compliance and providing exceptional customer service Join Expeditors as a Customs Brokerage Agent and play a vital role in ensuring smooth and timely customs operations while supporting our clients and collaborating with a global logistics leader.What Youll Do:Ensure smooth and timely customs process flow.Enter...

Who we areSaudi Ground Services (SGS) is the driving force behind the efficient and safe groundhandling of passengers and aircraft in Saudi Arabia.What we doTodays airline passengers expect a flawless travel experience from checkin to takeoff and Saudi Ground Services is committed to precisely delivering that at all 28 airports in the Kingdom. Our care...

Company DescriptionKeeta is an independent brand of Meituan, the world's largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission: "We help people eat better, live better". Keeta launched in Hong Kong in 2023 and has already achieved full regional coverage. We are now expanding into...

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks...

As a Customer Experience Manager, you will own the end-to-end customer journey, from first quote through renewal and claims, and lead the team responsible for keeping customers informed, supported, and satisfied. Based at our Eastern Region office, you'll work closely with cross-functional teams in a HYBRID environment to raise satisfaction scores, reduce...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.ResponsibilitiesRespond...

Job Title: Head of Debt Resolution KSALocation: Riyadh Saudi ArabiaCompany: ClearGridEmployment Type: FullTimeAbout ClearGridClearGrid is a digital debt resolution platform leveraging AI and advanced analytics to help financial institutions recover problem debt effectively. We partner with banks and fintechs to streamline collections optimize recoveries and...

The Customer Experience Assistant Manager supports the strategic development of the Customer Service department across all CS functions for the markets served by the central team, not customer experience alone. The role drives service excellence and operational performance while contributing directly to department-wide improvement work, covering cost...

We re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia. You ll be responsible for making sure every customer interaction from support tickets and calls to escalations and self-serve resources is smooth efficient and...

Main Job Purpose Enhancing the overall customer journey by combining frontline support with a strong focus on back-office operations, reporting, and performance analysis. This role ensures service excellence through data-driven insights, process improvements, and efficient handling of customer interactions and internal workflows. Company Samara Job Family...