ivr

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across...

DescriptionRole Purpose:The Product & Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components — the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics. The role spans requirements and vendor selection through solution design, integration,...

Marcomarabia is seeking a Senior Call Center Manager to oversee Riyadh-based call center operations. The role requires leading teams, optimizing processes, and delivering exceptional customer service across channels.You will drive KPI performance, coach supervisors, and collaborate with IT partners to implement CRM and IVR improvements, while maintaining...

Good understanding of COPC standards, Contact Center KPIs, and performance metrics, such as SLA, FCR, AHT, CSAT, Quality, and Productivity.Handling Inbound / outbound activities professionally.Creating Requests & complaints accurately and tunnel it to the assigned department.Applying the FCR – First contact resolution during handling the inbound...

We are seeking a detail-oriented and analytical Contract Formation Engineer to join our team in Riyadh Saudi this role you will be responsible for developing negotiating and managing complex contracts for engineering projects ensuring compliance with legal requirements and company policies.Draft review and negotiate engineering contracts subcontracts and...

Hill International provides program project and construction management services for clients in a range of sectors undertaking major construction projects across the world. Our services include cost engineering and estimating quality assurance inspection scheduling risk management and claims avoidance. For more information on Hill please visit our website at...

We are seeking a Contact Center Solutions Engineer to own platform administration, develop flows, manage Linux/SIP/database environments, build API integrations, and support L2/L3 operations.Key ResponsibilitiesAdminister, configure, and provide L2/L3 support for Bright Pattern & Genesys engage Contact Center.Build and maintain call flows using Bright...

Job Title: Contract Administrator Water Projects Location: Riyadh / Dammam / Mecca / Jeddah Saudi Arabia Job Summary: We are looking for an experienced Contract Administrator with a strong legal background and proven KSA experience preferably in water infrastructure projects. The candidate will be responsible for contract administration claims management...

About the Role We're looking for a Senior Asterisk Developer to join our engineering team and take ownership of our voice infrastructure. You'll work on the core telephony systems that power our communications platform, handling real production call traffic. This is a hands‑on senior role for someone who can architect, build, and scale Asterisk‑based...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Arabic Voice Actor Type: Contract Compensation: $35$175/hour Location: Remote Duration: 12 weeks Commitment: 210...

Please note this is a 6 month contract roleAssist with end-to-end planning and execution of LEAP Nights mixers and fringe events across P1 eventsCoordinate logistics including venue setup registration guest lists catering branding and supplier management.Support communication and coordination between internal teams sponsors partners and vendors.Manage...

General Description of Role and Responsibilities: Ensure that the requirements of the contract documents are implemented and maintained throughout the contract period. Assist in reviewing contractual notices of claims and providing contractual advice to Engineering in their administration of the Construction Contract. Interact with the Client...

A specialized role in supportive of the project manager focused on conceptualizing planning and executing innovative onsite features at the Global Health Exhibition. This position is responsible for partner engagement detailed feature planning and ensuring seamless onsite implementation of exhibition features for Global Health Exhibition 2025. Key...

Normally receives little instruction on routine work general instructions on new assignments.  Conducts surveys to ascertain the locations of natural features and human-made structures on the earths surface underground and underwater using electronic distance-measuring equipment and other surveying instruments.  Operates and manages land-information...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The Opportunity:We are seeking a highly skilled Data Governance Consultant for a contractual opportunity with a duration of 12 months...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The Opportunity:We are seeking a highly skilled Data Governance Consultant for a contractual opportunity with a duration of 12 months...

The Contract Specialist plays a central role as the primary point of contact for all contract related billing activities for MPS. This includes managing meter read collection contract setup invoice generation and dispatch planning and preparation for the month billing as well as timely response to customer queries and billing clarifications that may impact...

Job Title: Telecommunication EngineerLocation: Saudi Experience Required: 4 to 5 Years Salary: Depends upon ExperienceJob Summary:We are seeking a skilled and detail-oriented Telecommunication Engineer to design install and maintain communication systems including wired and wireless networks data transmission and voice systems. The ideal candidate should be...

 Contract Convert defined scope deliverables and fee structures into templated contract formats. Review contracts for accuracy and completion route contracts for approvals and upload to contract repository. Liaise with the inhouse Legal team regarding contract compliance.Contract Tracking Track all contracts and facilitate business and legal approvals;...

For one of our clients, we are looking for an experienced Project Manager (HIS) to lead the planning, implementation, integration, and delivery of healthcare technology projects across the organization.Key Responsibilities :Lead end-to-end HIS implementation projects, including integrations with EMR, EHR, QMS, IVR, ERP, CRM, insurance, laboratory, radiology,...