marcomarabia

Marcomarabia is seeking a Senior Call Center Manager to oversee Riyadh-based call center operations. The role requires leading teams, optimizing processes, and delivering exceptional customer service across channels.You will drive KPI performance, coach supervisors, and collaborate with IT partners to implement CRM and IVR improvements, while maintaining...

The Power BI Data Analyst at Marcomarabia is a full-time, on-site position based in Riyadh. You will design, develop, and maintain dashboards and reports to support marketing, events, and business decisions, collecting data from multiple sources and ensuring accuracy.You will collaborate with cross-functional teams, translate requirements into visual...

**About The Company** Marcomarabia is a dynamic and innovative marketing communications firm dedicated to delivering creative and impactful solutions to clients across various industries. With a strong focus on digital marketing, branding, and strategic communication, we strive to help our clients achieve their business objectives through tailored campaigns...

Position overview The Senior Call Center Manager is a full-time, on-site role based in Riyadh, Saudi Arabia. This role oversees daily operations of the call center, including workforce planning, performance monitoring, and ensuring service levels and quality standards are consistently met. The manager will lead, coach, and develop call center teams,...

Position overviewThe Power BI Data Analyst is a full-time, on-site role based in Riyadh, Saudi Arabia. The individual in this role will design, develop, and maintain Power BI dashboards and reports to support marketing, event management, and business decision-making. Day-to-day responsibilities include collecting and cleaning data from multiple sources,...