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Job Description:Responsibilities Provide expert technical support in infrastructure services responding to complex issues and inquiries. Assist in the implementation of infrastructure projects and initiatives executing assigned tasks. Continuously monitor and troubleshoot infrastructure systems ensuring optimal performance. Collaborate with the team to...

Job Description:Key Process & Technical KnowledgeThe OCM Manager should be experienced in:Designing and executingOrganizational Change Management strategiesfor ERP/SAP programs.Knowledge ofSAP transformation programsand their impact on business processes.Familiarity withProsci/ADKAR Kotters Change Model or equivalent frameworks.Understanding ofcommunication...

Job Description:ResponsibilitiesEnsure that services consistently meet established SLAs and KPIs addressing any deviations promptly.Supervise a team of service management professionals ensuring their productivity and efficient handling of client requests.Engage with clients to gather feedback address basic concerns and coordinate support.Collaborate with...

Job Description:Essential Job Functions: Assist in the management and operation of infrastructure services providing support to the team.Contribute to the implementation of infrastructure strategies and projects.Help maintain the performance and availability of infrastructure systems while troubleshooting issues.Collaborate with other teams to understand...

Job Description:Essential Job Functions:Manage and execute data engineering projects and tasks ensuring they meet project with other teams to gather and understand data and maintain data pipelines ensuring data quality and technical guidance and support to team members when to the data engineering strategy and ensure it aligns with the overall business ...

Job Description:Key ResponsibilitiesAnalyze the requirements and define the gapsWrite the test cases to cover the requirementsExecute the test cases and report the defects with severity and priority.Manual testing executionAutomation testing is a plusISTQB is a plusAgile methodology is neededJIRA knowledge is neededSOAPUI is a plusAwareness for payment...

Job Description:Job DescriptionEssential Job Functions: Assist in managing a team responsible for package software application development. Support project execution and resource allocation. Collaborate with senior management on departmental objectives. Contribute to the timely delivery of software solutions. Provide technical assistance to team members....

Job Description:Job SummaryThe Level 2 Support Engineer for Web Applications is responsible for troubleshooting diagnosing and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development QA and infrastructure teams to ensure system stability and customer satisfaction.Key...

Job Description:Essential Job Functions: Assist in the management and operation of infrastructure services providing support to the team.Contribute to the implementation of infrastructure strategies and projects.Help maintain the performance and availability of infrastructure systems while troubleshooting issues.Collaborate with other teams to understand...

Job Description:Key Responsibilities:Provide support for business applications resolving issues escalated by the L1 support team.Monitor application performance and health using relevant monitoring tools.Troubleshoot and resolve incidents bugs and system errors in a timely manner.Perform routine application maintenance tasks (e.g. patching configuration...

Job Description:Project Description:An Exchange on-premise Level 2 Engineer is responsible for providing advanced support and administration for a companys on-premise Microsoft Exchange email infrastructure.This role handles complex technical issues that Level 1 support cannot resolve and involves maintaining monitoring and troubleshooting Exchange servers...