System Administrator

4 days ago


Johannesburg, Saudi Arabia Franklin Electric Full time
  • Responsible for supporting all assigned employees/the company in providing hardware and software support.
  • Ensure that technological projects are successfully developed and deployed.
  • Provide support for all user-assigned equipment, including desktops, laptops, and mobile devices.
  • Supports all barcode systems equipment Honeywell handheld scanners, Zebra label printers.
  • Specifies and manages the installation of building access control and Closed Circuit TV systems; maintains and upgrades these when needed.
  • Implements and upgrades all hardware and software of user equipment, including desktops, laptops, and mobile devices.
  • Provides first level software support for JD Edwards.
  • Maintains IT related physical and digital asset inventory.
  • Understands and can follow ITIL best practice. Experience with ServiceNow or similar Incident/Request ticking system.
  • Performs equipment regular maintenance imaging and backup of machines.
  • Procures and successfully implements both hardware and software solutions to satisfy specific business needs in accordance with Franklin Electric Global IT standards.
  • Assist with corporate-assigned projects.
  • Maintains printers and multifunction devices.
  • Performs other related duties as required or assigned.

RELATED EXPERIENCE

  • At least three years of experience supporting end users/help desk.

EDUCATIONAL REQUIREMENTS

  • Grade 12
  • Bachelor's degree in computer technology, computer programming, information technology or related field.

SPECIAL REQUIREMENTS

  • Defines problems, collects data, establishes facts, and draws valid conclusions. Interprets and extensive variety or technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
  • Writes routine reorts and correspondence.
  • Must be prepared to travel throughout SA and to Botswana as and when required.
  • Fluent command of the English language spoken and written is a necessity.
  • Basic command of the Afrikaans language will be advantageous.
     


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