Agent-Guest Relations

1 month ago


Makkah al Mukarramah, Saudi Arabia Marriott Full time

Job Number 24032662

Job Category Rooms & Guest Services Operations

Location Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


  • Guest Relations Agent

    3 weeks ago


    Al Khobar, Saudi Arabia SOFITEL Full time

    Job Description Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively listen and resolve guests’ complaints Oversee...

  • Mgr-guest Relations

    3 weeks ago


    Makkah, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** 23196905 **التصنيفات** Rooms & Guest Services Operations **الموقع** The Jeddah EDITION, 2457 Corniche Rd, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...


  • Makkah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Towers Makkah, Kudai Road, Makkah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...

  • Dir-Operations-C

    4 weeks ago


    Makkah al Mukarramah, Saudi Arabia Marriott Full time

    Job Number 24058040 Job Category Rooms & Guest Services Operations Location Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Functions as the strategic business leader of the property's...

  • Coord-Housekeeping

    1 week ago


    Makkah al Mukarramah, Saudi Arabia Marriott Full time

    Job Number 24076943 Job Category Housekeeping & Laundry Location Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms,...


  • Makkah al Mukarramah, Saudi Arabia Marriott Full time

    Job Number 24080432 Job Category Food and Beverage & Culinary Location Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Ensure staff is working together as a team to ensure optimum...


  • Makkah al Mukarramah, Saudi Arabia Marriott International Full time

    Job Number 24080432Job Category Food and Beverage & CulinaryLocation Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs...


  • Makkah al Mukarramah, Saudi Arabia Marriott Full time

    Job Number 24059712 Job Category Engineering & Facilities Location Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? Y Position Type Non-Management POSITION SUMMARY Install, maintain, perform preventative maintenance on, and...

  • Maintenance-Helper

    1 week ago


    Makkah al Mukarramah, Saudi Arabia Marriott Full time

    Job Number 24076941 Job Category Engineering & Facilities Location Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Fix minor plumbing problems such as unclogging drains, plunging...


  • Al Khobar, Saudi Arabia Hilton Full time

    1. Communication skills: Excellent verbaland written communication skills are essential for effectivelyinteracting with guests. You should be able to listen attentively,provide clear information, and handle guest inquiries or complaintsprofessionally and courteously.2. Customer serviceexperience: Prior experience in customer service roles is oftenpreferred....


  • Al Khobar, Saudi Arabia Hilton Full time

    1. Communication skills: Excellent verbal and written communication skills are essential for effectively interacting with guests. You should be able to listen attentively, provide clear information, and handle guest inquiries or complaints professionally and courteously.2. Customer service experience: Prior experience in customer service roles is often...


  • Makkah, Saudi Arabia Energy Jobline Full time

    Airport Ground Staff Job in Nagpur: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst You will ensure quality service and adherence to safety policies and security Contact Us:- Required Qualifications You will...


  • Al Khobar, Saudi Arabia Accor Hotels Full time

    This is a remote position.Skills: Datadog Dashboards, Logs, RUM, Synthetics, Metrics, all of APM, etc Datadog API Database SQL - MS SQL & PostGres Code - .Net (C# and VB) Data Language: JSON Web services


  • Makkah, Saudi Arabia Energy Jobline Full time

    Provide a helpdesk function to deliver related managing agent services to the Wave1 projectWork on a shift basis which could include weekend and night workingAssist the operations team in the daily operations of the CAFM systemIn conjunction with the helpdesk supervisor, produce reports to performance levelsSupport the implementation of Environmental Health...


  • Makkah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Méridien Towers Makkah, Kudai Road, Makkah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable...

  • Mgr-engineering

    5 days ago


    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23138489 **Job Category** Engineering & Facilities **Location** Le Méridien Towers Makkah, Kudai Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages all engineering/maintenance operations, including maintaining the...

  • Mgr-beverage

    2 days ago


    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** F&B Manager **Job Number** 22216275 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Al Hada, Al Hada Ring Road, Taif, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for beverage...

  • Coord-Housekeeping

    1 week ago


    Makkah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...

  • Executive Sous Chef

    2 weeks ago


    Makkah, Saudi Arabia Marriott Full time

    Job Number 24040692 Job Category Food and Beverage & Culinary Location Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Exhibits culinary talents by...

  • Executive Sous Chef

    2 weeks ago


    Makkah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYExhibits culinary talents by personally performing tasks while assisting in leading...