Head of SAP

"Required profile :

Graduate of a Bac+4 or more from an engineering school or university equivalent with a specialization in computer science. Desired experience of more than 5 years as SAP or ERP System.

Main mission:

Administrative Tasks:


Project Management: Overseeing the implementation and maintenance of SAP ERP systems, including planning, budgeting, resource allocation, and timeline management.
Team Management: Leading a team of SAP consultants, administrators, and developers responsible for the day-to-day operation and maintenance of SAP ERP systems.
Vendor Management: Managing relationships with SAP and other third-party vendors, negotiating contracts, and ensuring timely delivery of products and services.
Training and Development: Developing training programs and materials for end-users and IT staff to ensure effective utilization of SAP ERP systems and continuous skill development.
Budget Management: Developing and managing budgets for SAP ERP projects, including software licensing, infrastructure costs, consulting fees, and training expenses.
Compliance and Security: Ensuring compliance with regulatory requirements and industry standards, as well as implementing security measures to protect sensitive data stored in SAP ERP systems.
Documentation and Reporting: Maintaining documentation of SAP ERP configurations, processes, and procedures, as well as generating reports on system performance, usage, and compliance.
Change Management: Implementing change management processes to minimize disruptions and ensure smooth transitions during SAP ERP implementations, upgrades, and enhancements.


Marketing Tasks:


Internal Promotion: Promoting the benefits and capabilities of SAP ERP systems to internal stakeholders, including executives, department heads, and end-users, through presentations, workshops, and communication campaigns.
User Engagement: Engaging with end-users to gather feedback, address concerns, and foster a positive user experience with SAP ERP systems.
Case Studies and Success Stories: Developing case studies and success stories highlighting the successful implementation and business outcomes achieved through SAP ERP systems.
External Promotion: Participating in industry events, conferences, and forums to showcase the organization's use of SAP ERP systems and share best practices with peers and industry professionals.
Content Creation: Developing marketing collateral, such as whitepapers, blog posts, and videos, to educate potential customers about the benefits of SAP ERP solutions and demonstrate the organization's expertise in SAP technology.
Customer Relationship Management (CRM): Managing relationships with existing SAP ERP customers, identifying upsell and cross-sell opportunities, and ensuring high levels of customer satisfaction and retention.
Lead Generation: Generating leads and prospects through targeted marketing campaigns, digital advertising, and networking events to expand the organization's customer base for SAP ERP solutions.


Valued skills:

1.      SAP Expertise: In-depth knowledge and expertise in SAP ERP modules, functionalities, and best practices, including SAP S/4HANA, ECC, SAP Business Suite, and industry-specific solutions.

2.      Project Management: Proficiency in project management methodologies (e.g., Agile, Waterfall) to plan, execute, and oversee SAP ERP implementation projects, including scope management, resource allocation, and risk management.

3.      Business Process Knowledge: Understanding of business processes across various functional areas (e.g., finance, supply chain, human resources) and industries to align SAP ERP solutions with organizational requirements and objectives.

4.      Technical Proficiency: Strong technical skills in SAP ABAP programming, SAP Basis administration, SAP Fiori/UI5 development, and SAP integration technologies (e.g., SAP PI/PO, SAP Cloud Platform Integration).

5.      Configuration and Customization: Ability to configure and customize SAP ERP modules to meet specific business needs, including defining master data, business rules, and workflow automation.

6.      Data Management: Knowledge of SAP data management principles and tools, including SAP Data Services, SAP Information Steward, and SAP Master Data Governance, to ensure data quality, integrity, and consistency.

7.      Integration Skills: Experience in integrating SAP ERP systems with third-party applications, legacy systems, and external data sources using SAP Process Integration (PI/PO) or SAP Cloud Platform Integration.

8.      Analytical Skills: Strong analytical skills to analyze business requirements, identify gaps and opportunities, and develop solutions that leverage SAP ERP capabilities to drive business value.

9.      Change Management: Proficiency in change management methodologies to facilitate organizational change, overcome resistance, and ensure successful adoption of SAP ERP systems by end-users.

10. Stakeholder Management: Ability to manage relationships with various stakeholders, including executives, department heads, end-users, vendors, and external partners, to ensure alignment and support for SAP ERP initiatives.

11. Communication: Excellent communication skills to effectively convey complex technical concepts to both technical and non-technical stakeholders, including executives, end-users, and project teams.

12. Leadership: Strong leadership skills to inspire and motivate teams, set clear goals and expectations, and provide direction and guidance throughout SAP ERP implementation projects.

 # Personal skills:

1.      Leadership: Ability to inspire and motivate teams, set clear goals and expectations, and provide direction and guidance throughout ERP implementation projects.

2.      Communication: Excellent communication skills to effectively convey complex technical concepts to both technical and non-technical stakeholders, including executives, end-users, and team members.

3.      Problem-Solving: Strong problem-solving skills to identify issues, analyze root causes, and develop innovative solutions to overcome challenges encountered during ERP implementation and operations.

4.      Strategic Thinking: Capacity to think strategically about ERP initiatives, align them with organizational goals and objectives, and anticipate future business needs and trends.

5.      Decision-Making: Sound decision-making abilities to evaluate options, weigh risks and benefits, and make informed decisions that drive ERP projects forward and support organizational goals.

6.      Adaptability: Flexibility and adaptability to navigate through changing priorities, evolving technologies, and dynamic business environments inherent in ERP implementation and management.

7.      Team Management: Effective management skills to lead and develop cross-functional teams, foster collaboration, and empower team members to achieve project milestones and deliverables.

8.      Emotional Intelligence: High emotional intelligence to understand and manage emotions, build relationships, and navigate interpersonal dynamics within project teams and across the organization.

9.      Stakeholder Management: Ability to manage relationships with various stakeholders, including executives, department heads, end-users, vendors, and external partners, to ensure alignment and support for ERP initiatives.

10. Conflict Resolution: Skill in resolving conflicts and addressing disagreements constructively within project teams and between stakeholders to maintain positive relationships and project momentum.

11. Change Management: Experience in change management methodologies to facilitate organizational change, overcome resistance, and ensure successful adoption of ERP systems by end-users.

12. Customer Focus: Commitment to understanding and meeting the needs of internal customers and stakeholders, ensuring that ERP solutions deliver tangible business value and contribute to organizational success.
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