Receptionist/Administration Assistant

1 month ago


Cape Town, Saudi Arabia CapeNature Full time

Job Description

CapeNature is seeking to appoint a receptionist to manage our front desk daily. The Receptionist is the first point of contact for the entire organisation, which requires a positive attitude and polished, professional appearance. This position will multitask a variety of front office activities. The Receptionist requires a proven efficiency in operating a multi-line telephone system, providing clerical support and dealing capably with customers and queries.

RESPONSIBILITIES:

Customer Service

  • Greet and welcome guests as soon as they arrive at the office.
  • Provide and promote an efficient and friendly customer service.
  • Welcoming on-site guests, determine nature of business, and announce guest to appropriate personnel.
  • Assisting with walk in clients.
  • Direct visitors to the appropriate person and office.
  • Provide basic and accurate information in-person and via phone/email.

Admin and Clerical Support

  • Maintain office security by following safety procedures and controlling access via the reception desk. monitor logbook, issue visitor badges
  • Manage Head Office boardrooms and scheduling.
  • Update calendars and schedule meetings as required.
  • Manage the reception area and ensuring it is neat and tidy.
  • Arrange travel and accommodation as required.
  • Records/Registry assistance as required.
  • Assist Administration of infrastructure, assets and inventory.
  • Assist with procurement administration and handling of enquiries.

Switchboard / Telephone duties

  • Managing the main switchboard, answering, and transferring of telephone calls
  • Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.

REQUIREMENTS: Qualifications and Experience

  • Grade 12
  • No criminal record
  • Ability to write and communicate in any two of the Western Cape official languages..
  • At least 1 year Receptionist/ Front Office experience/Customer Service experience

RECOMMENDATIONS:

  • Computer literacy in MS Word and Excel
  • Possession of a valid driver’s license
  • Experience in Office Administration
  • Basic knowledge of Finance transactions

COMPETENCIES:

  • Proficiency in Microsoft Office
  • Punctual, neat, and responsible
  • Ability to work in a team and independently
  • Proven ability to communicate professionally
  • Proven job diligence, dedication, and diligence.
  • Commitment to work as part of essential services to the Entity
  • Demonstrate excellent written and verbal communication skills
  • Ability to be resourceful and initiative-taking when issues arise
  • Multitasking and time-management skills, with the ability to prioritize tasks


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