Case Management Officer

KEY RESPONSIBILITIES:FRONT OFFICE OPERATIONS:Manage the switchboard efficiently, handling incoming calls and communications with finesse.Extend a warm welcome to visitors, staff, suppliers, and contractors, providing them with a professional reception experience.Coordinate room bookings for meetings and training sessions, ensuring all arrangements are in...

ResponsibilitiesDevelop and maintain relationships with existing customers; leverages relationships to ensure renewals of Service contractsDefine common strategy in customer relationship management together with Area SupervisorDevelop new business opportunities value-added services and actively pursue recapture opportunities for lost accountsPrepare Time &...

Responsibilities:  Driving turnover to ensure achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards Ensure customer...

Minimum Requirements:          Grade 12;1 – 2 years experience in a trade branch a recommendation;2 years experience in customer service and marketing an advantage.Skills:Computer literate MS Office;Sound communication and language skills in Afrikaans and English;Good numerical ability;Good organisational skills;Good sales...

Job description:The Administrative Assistant is primarily responsible for performing after sales service to customers, thereby contributing to the ongoing customer relationship.The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures.The role needs excellent...

RequirementsNational Diploma in Nature Conservation or Degree in Conservation related fieldsMinimum of 5 years relevant work experience in the Conservation field of which three years must be in management and supervisory experience.Valid Firearm competency and ability to use a wide range of firearms is essential.Code 08 Drivers licenseEMI Grade 2 – Ideal...

DescriptionAs a Business Manager, you will play a critical role in managing and enhancing our cellular and technology product offerings. You  will be managing key stakeholder relationships to ensure sustained product and portfolio growth in alignment to the department's strategy.  As a portfolio and product owner, you will ensure that all Cellular...

Minimum Requirements:Essential:Grade 12 / MatricA minimum of 3 years’ experience cashier/till operations experienceComputer literate – MS OfficeSound numerical skillsStrong command of the English languageBasic customer serviceWilling and able to work retail hoursJob Description:Adhere to Dis-Chem’s customer service policies and proceduresEstablish a...

Minimum Requirements:Essential:Grade 12 / MatricA minimum of 6 months’ experience cashier/till operations experienceComputer literate – MS OfficeSound numerical skillsStrong command of the English languageBasic customer serviceWilling and able to work retail hoursJob Description:Adhere to Dis-Chem’s customer service policies and proceduresEstablish a...

DescriptionThe Belmond Travel Advisor BTA will partner with guests and customers to make every journey with Belmond, unique and legendary. Owning all steps of the reservation process, from Inspiration, Research and Booking through to the post-stay follow-up. They will work closely with the on-property operations teams and the Service Excellence team for...

RequirementsQualificationsRelevant legal qualificationMember of the Compliance Institute of Southern AfricaC.Prac advantageousRisk management advantageousRE1RE5 advantageousMeet the requirements to be registered with the FSCA and FIC for relevant regulatory roles.ExperienceMinimum 5 years’ experience in an end-to-end compliance function with in dept...

As a System Owner for Integrations & Back Office, you will play a pivotal role in shaping our client's software platform. You will take ownership of integrations with various entities such as banks, mobile networks, credit bureaus, SMS and email providers, as well as accounting systems. Your role will also extend to managing back office functions...

Duties & ResponsibilitiesTo order goods and supplies to ensure that maximum/minimum stock levels are maintained.To liaise with senior managers on the ordering of goods which fall outside the agreed financial parameters.To order all items through approved suppliers only, obtaining permission for ordering any items which are only available through an alternate...

Job DescriptionThe Refinery BRM is a strategic partner with the refinery leadership team and drives thought-leadership to bring innovation and value to the refinery. They manage the end-to-end IT portfolio of applications and ensure spend is aligned to strategy, follows governance and procurement processes. This role partners closely with key business...

Duties and ResponsibilitiesInterpret at both Conciliation and Arbitration proceedings if and when requiredScreen Calls and route calls accuratelyTake accurate messages and forward them timeouslyAnswer queries regarding casesWelcome visitors and redirect them to the appropriate personEnsuring neat administration of the following:Sorting and distribution of...

JOB OVERVIEW:The role will be part of the Software Development team and entails testing a range of products enabling the business to plan, buy and move merchandise effectively. Applicants need the ability to learn new technologies, commit to set and meet deadlines and be highly motivated with enthusiasm.They also need to create and innovate testing...

Key Performance Areas:Order ManagementDaily management of procurement to pay process for all provinces.Receive and assess requisitions with the purpose of determining the procurement strategy to be used.Issue and place request for quotations in the relevant media and HDA website.Evaluate supplier offers in line with the Preferential Procurement Policy...

POSITION OVERVIEW:MRI Software is seeking an experienced and motivated Operations Manager to lead a team of approximately 14 back-office professionals providing shared services to the EMEA Professional Services department.  The role requires strong leadership, operational management, and coordination to ensure the delivery of high-quality services in...

Complex diary/calendar management Organizing travel itineraries visa applications and managing expenses Facilitating meetings including minutetaking and agenda preparation Handling highly confidential administrative tasks Composing editing and reviewing confidential correspondence Compiling statistical information reports and presentations Performing office...

Job DescriptionOur Customer Experience Department is in search of a culture fit Customer Service Agent to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives.The role will require the incumbent to work effectively across multiple teams, including some external partners, to...