Administrative Assistant

2 weeks ago


Eastern Cape, Saudi Arabia PSG Konsult Ltd Full time

Job description:

  • The Administrative Assistant is primarily responsible for performing after sales service to customers, thereby contributing to the ongoing customer relationship.
  • The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures.
  • The role needs excellent client relationship management and office administrative skills.

Responsibilities:

  • Interact, manage and provide effective client service
  • Implement new business
  • Prepare client files
  • Process client queries and instructions
  • Administer all products
  • Research product information
  • Maintain the CRM system
  • Handling personal and commercial Short-term insurance administration
  • Claims handling
  • Amendments to contracts and renewals
  • I-Comply

 Skill sets required:

  • Matric Certificate
  • RE 5 Advantageous
  • 2 - 3 years administrative experience within the short-term insurance industry
  • Computer literate MS Outlook, Excel, and Word
  • Good verbal and written communication skills
  • Good administration, organisation, and planning skills
  • Able to handle admin pressure


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