Portfolio Manager Airtime Credit Inter

3 weeks ago

Johannesburg, Saudi Arabia Vodafone Global Enterprise Full time

Your responsibilities will include:

  • Management of the existing Airtime Credit Product performance in the international markets, maximising growth of the existing business whilst maintaining key metrics around customer ARPU accretion, loss ratios and customer churn 
  • Create an engagement model with international markets to improve the performance of the Airtime Credit products in the respective markets
  • Monitor and report performance of international markets with various stakeholders;
  • Assist in improving the delivery of international market deployments of Airtime Credit features;
  • Developing all relevant documentation, providing inputs and evaluation for financial business cases, defining business rules and working with customer experience teams to define and refine existing and new customer journeys To do revenue projections and Key accountabilities and decision ownership 
  • Management of the existing Airtime Credit Product performance in the international markets, maximising growth of the existing business whilst maintaining key metrics around customer ARPU accretion, loss ratios and customer churn 
  • Create an engagement model with international markets to improve the performance of the Airtime Credit products in the respective markets
  • Monitor and report performance of international markets with various stakeholders;
  • Assist in improving the delivery of international market deployments of Airtime Credit features;
  • Developing all relevant documentation, providing inputs and evaluation for financial business cases, defining business rules and working with customer experience teams to define and refine existing and new customer journeys To do revenue projections and forecasts for revenue and analyse and identify shortfalls and areas of improvement
  • Provide insights to the broader team around innovations and developments  within the Telco Lending and Fintech industry
  • To regularly review launched products to ensure the performance is in line with initial assumptions and implement corrective measures if needed and also look at how to improve/enhance products
  • Keep track of competitor launches 
  • Monthly product presentations for an audience consisting of managing executives and senior management 

The Ideal candidate for this role will have:

Must have technical/professional qualifications:    

  • Relevant 3 year Business degree essential.
  • Minimum of 8 years’ experience within the Consumer Lending and or Telecommunications industry is essential
  • Prior Telco Experience is preferential
  • A detailed knowledge of data and voice products with experience in Airtime Credit services advantageous

Core competencies, knowledge and experience

  • Telecommunications experience is required
  • Experience in working with various teams with multiple reporting lines
  • Airtime Credit Experience Beneficial
  • Alternative lending experience beneficial

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