Customer Experience Associate
1 month ago
- Interact with Breadfast customersover system, phone and email messages
- Determinecustomer needs and provide appropriatesolutions
- Empathize with and prioritizecustomer needs
- Respond to customer inquiries onBreadfast social media channels
- Reviewcustomers’ feedback and order reviews on daily basis andresolve any issues in a timelymanner.
- Periodically test Breadfast website andmobile app and provide feedback
- Documentinteractions with customers into CRMsystem.
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Customer Experience Associate
1 month ago
Riyadh, Saudi Arabia Calo Full time**About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions and...
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Customer Experience Associate
4 weeks ago
Riyadh, Saudi Arabia Breadfast Full timeInteract with Breadfast customers over system, phone and email messagesDetermine customer needs and provide appropriate solutionsEmpathize with and prioritize customer needsRespond to customer inquiries on Breadfast social media channelsReview customers’ feedback and order reviews on daily basis and resolve any issues in a timely manner.Periodically...
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Associate Director Customer Experience
4 weeks ago
Riyadh, Saudi Arabia ROSHN Full timeStrategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values.Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain points and areas for improvement.
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(Ex) Entrepreneurs Experience Associate
3 days ago
Riyadh, Saudi Arabia Endeavor Full time**ABOUT THE JOB** **JOB RESPONSIBILITIES** **1. Selection of the highest potential entrepreneurs.** - Familiarize oneself with pipeline management tools and support office calls through note-taking and updating Salesforce. - Participate in national and international events. **2. Acceleration of entrepreneur impact through Endeavor services.** - Provide...
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Customer Experience Consultant
4 weeks ago
Riyadh, Saudi Arabia Devoteam Full timeDevoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...
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Experience Design Associate
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full timeExperience Design AssociateMake a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and...
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Experience Design Associate
4 days ago
Riyadh, Saudi Arabia Serco Plc Full timeExperience Design AssociateMake a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...
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Customer Service Associate
1 month ago
Riyadh, Saudi Arabia Afaq Q Tech General Trading Full timeMust have a minimum of B1 proficiency in written and spoken English. - Must be 18 years of age or older - Graduate with a minimum qualification of high school degree - Must be flexible in rotational shifts including night shifts **Saudi Nationals Only** **Our Amazon Contact Centers work towards a single goal**: to deliver the best possible support...
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Head of Customer Experience
1 month ago
Riyadh, Saudi Arabia Sweater Full time**Join the Sweater Revolution as our Head of Customer Experience (CX)** **Location**: Riyadh, Saudi Arabia **Employment Type**: Full-time **Who We Are**: At Sweater, we're redefining car care in Riyadh with a focus on quality, convenience, and sustainability. Our mission is to deliver top-tier car care experiences that not only meet but exceed customer...
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Customer Support Associate
1 month ago
Riyadh, Saudi Arabia respond.io Full timeDeliver high quality support andoperate as a safety net to customers of our SaaSproduct.Communicate and respond variedtechnical solutions to customers in a team environment, using ourshared inbox tool to assist customer'sinquiries.Resolve customer inquiries in atimely manner using full understanding of the product functions,features and customer...
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Customer Support Associate
4 weeks ago
Riyadh, Saudi Arabia respond.io Full timeDeliver high quality support and operate as a safety net to customers of our SaaS product.Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries.Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer...
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Experience Design Associate
4 days ago
Riyadh, Saudi Arabia Serco Plc Full timeMake a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...
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Commercial Associate
3 weeks ago
Riyadh, Saudi Arabia Aspen Pharma Group Full timeJobSummaryDuties:-As a Patient Access Scheduling Coordinator (PASC) in a medicalenvironment, you are responsible for registering patients as theyarrive for their visit and scheduling any orders and appointmentsrequested by the patient s care team as patients depart within allclinics under directQualifications:-Minimum of one (1) year of customer service...
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Customer Service Associate Customer Service
4 weeks ago
Riyadh, Saudi Arabia myGwork Full timeGood English levelExcellent communication skills in (written and verbal)Ability to communicate correctly and clearly with all customersGood comprehension skills - ability to clearly understand and state the issues customers presentAbility to concentrate - follow customers issues without distraction to resolutionGood composition skills - ability to compose a...
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Commercial Associate
3 weeks ago
Riyadh, Saudi Arabia Aspen Pharma Group Full timeJob Summary Duties:- As a Patient Access Scheduling Coordinator (PASC) in a medical environment, you are responsible for registering patients as they arrive for their visit and scheduling any orders and appointments requested by the patient s care team as patients depart within all clinics under direct Qualifications:- Minimum of one (1) year of customer...
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Sales Associate
4 weeks ago
Riyadh, Saudi Arabia Scalers Full time**Position Overview**:As a Sales Associate, you will play a pivotal role in driving the success of our company by assisting customers in finding products that meet their needs and providing exceptional customer service. You will be responsible for understanding our product offerings, engaging with customers, and generating sales through effective...
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Customer Support Specialist
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
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Customer Support Specialist
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full timeIn this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse,...
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Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeResponsible for customer issues and requests through all communication channel 24/7 on a rotational basis. Manages a variety of interaction from customers and provide an appropriate response to healthcare needs within a timeframe. **Essential Responsibilities and Duties**: 1. Conducts customer satisfaction surveys via outbound calls and/ or callers’...
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Senior Customer Support Specialist
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full timeIn this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.Provide coaching and guidance to Customer Service Associates, fostering a collaborative and growth-oriented environment.Implement and manage Daily Management tools, focusing on backlog assessment and revenue...