Customer Experience Associate

4 weeks ago


Riyadh, Saudi Arabia Breadfast Full time
  • Interact with Breadfast customers over system, phone and email messages
  • Determine customer needs and provide appropriate solutions
  • Empathize with and prioritize customer needs
  • Respond to customer inquiries on Breadfast social media channels
  • Review customers’ feedback and order reviews on daily basis and resolve any issues in a timely manner.
  • Periodically test Breadfast website and mobile app and provide feedback
  • Document interactions with customers into CRM system.


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