Customer Service Performance Specialist

4 weeks ago


Al Qatif, Saudi Arabia NWC Full time

University degree in a related field such asbusiness administration, marketing, hospitality management, or anyrelated major.
A deep understanding of customer serviceconcepts and methods, including rules for dealing with customersand managing problems.
Strong analytical skills toevaluate customer service performance and identify areas needingimprovement.
Ability to use analysis and reporting toolsto track and report on customer serviceperformance.



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