Guest Service Agent

3 weeks ago


Jeddah, Saudi Arabia Talent Pal Full time
Job Description
  • Assist in house guests in bestpossible way to deliver the Quality customer service according toMHR core values and standards service on time.
  • To receive guest requests and to direct guests requeststo responsible department.
  • To receive allguest complaints and assist with related department / duty managerto resolve the problems.
  • To receive andanswer all guest inquiries
  • Works with allmajor departments which serve guests directly orindirectly.
  • Records all messages received andlogged properly with time and maintain for reports at the same timedirects the guest requests to department responsible for handlingthe event within certain time frame and the department informs theGuest Service Centre upon completion of handling the event or therequest.
  • Contacts the guest as soon as hereceives a sign of completion of the event in order to verify guestsatisfaction and in doing so designates processconcludes.
  • Any delay in response of serviceto the guests requests leads to an alert to the head of thedepartment in charge for swift action and investigation in caseservice is delayed due to some reason.
  • Improve service delivery efficiency and to improve follow up forall the guests staying Moevenpick Hotel Jeddah.

Qualifications


Must be Saudi

WithExperience


More jobson
  • Reservations Agent

    1 week ago


    Jeddah, Saudi Arabia Jeddah Hilton Hotel Full time

    DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Guest Service Agent

    3 weeks ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** Must be a Saudi national (by law) **Job Number** 23201381 **Job Category** Rooms & Guest Services Operations **Location** The Jeddah EDITION, 2457 Corniche Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our...

  • Reservations Agent

    1 week ago


    Jeddah, Makkah Province, Saudi Arabia Jeddah Hilton Hotel Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...


  • Jeddah, Saudi Arabia Hilton Full time

    A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Cluster...


  • Jeddah, Saudi Arabia Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Saudi Arabia- Province/City- Jeddah- Location- Rosewood Jeddah- Department- Rooms - Front Office- Job Type- Full-time Permanent**Essential Duties and Responsibilities**: - Acts promptly and professionally when dealing with guest’s needs. - Always ensures the highest possible guest satisfaction. - Cooperates and...

  • Swiss Service Agent

    4 weeks ago


    Jeddah, Saudi Arabia AccorHotel Full time

    Company Description **“A passion for perfection”** Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career...

  • Swiss Service Agent

    4 weeks ago


    Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description** **“A passion for perfection”** Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their...

  • Reception Agent

    6 days ago


    Jeddah, Saudi Arabia IBIS Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • En - Reception Agent

    1 month ago


    Jeddah, Saudi Arabia Fairmont Quasar Istanbul Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relation Agent

    4 weeks ago


    Jeddah, Saudi Arabia Talent Pal Full time

    Assist in house guests in best possible way to deliver the Quality customer service according to MHR core values and standards service on time. - To receive guest requests and to direct guests requests to responsible department. - To receive all guest complaints and assist with related department / duty manager to resolve the problems. - To receive and...

  • Reservations Agent

    4 weeks ago


    Jeddah, Saudi Arabia Habitat hotel All Suites Full time

    **Reservations Agent** **Job Summary** **Duties and Responsibilities** - Answer phones and assist customers in making, altering, or canceling reservations - Ensuring guests’ satisfaction by responding to any concerns they may have during their stay - Advise customers regarding ongoing promotions or available upgrades that may enhance their experience -...


  • Jeddah, Saudi Arabia H. M. Al Rugaib & Sons Trading Co. Full time

    Communication and Service Skills: Ability tocommunicate effectively with guests and provide excellent customerservice, whether in person, via phone, oremail.Languages: Ability to speak multiplelanguages, especially English, other languages ​​may be beneficialdepending on the business location and intendedguests.Organization and time management skills:The...

  • Swiss Service Agent

    4 weeks ago


    Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description** **“A passion for perfection”** Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their...


  • Jeddah, Saudi Arabia شركة حمد محمد الرقيب وأولاده التجارية Full time

    Communication skills: The ability tocommunicate with guests effectively and friendly, and to understandtheir needs and deal with themskillfully.Professional Appearance: The abilityto appear appropriately and presentably, and dress appropriatelyfor the job and location.Flexibility and workingin a team: the ability to work in a diverse environment and adaptto...


  • Jeddah, Saudi Arabia شركة حمد محمد الرقيب وأولاده التجارية Full time

    Communication skills: The ability to communicate with guests effectively and friendly, and to understand their needs and deal with them skillfully.Professional Appearance: The ability to appear appropriately and presentably, and dress appropriately for the job and location.Flexibility and working in a team: the ability to work in a diverse environment and...


  • Jeddah, Saudi Arabia Group of medical services Full time

    A famous Group of medical services is hiring " Patient Experience Agent " in KSA, Jeddah. **Requirements**: - Previous experience as Receptionist in Hospitals or Hotels - Saudi National only

  • Call Center Agent

    4 days ago


    Jeddah, Saudi Arabia Masar Center Full time

    **Summary**: The Healthcare Call Center Agent is a vital point of contact for patients within a healthcare organization. This role provides excellent customer service by assisting patients with various inquiries and tasks related to their healthcare needs. **Responsibilities**: - Answer high volumes of inbound and outbound calls promptly and...

  • Front Desk Agent

    3 weeks ago


    Jeddah, Saudi Arabia Group of medical services Full time

    A famous group of medical services is hiring " Patient Access Agent" in KSA, Jeddah. **Requirements**: - Previous experience as front desk / Reciptionist in Hospitals or Hotels - Males/ Females - Excellent in English - Excell Proficiency

  • Call Center Agent

    4 weeks ago


    Jeddah, Saudi Arabia Talent Pal Full time

    Al Borg Diagnosticsa leading provider of diagnostic health services is seekingmotivated individuals to join our team as Call Center Agents. As aCall Center Agent you will be responsible for answering incomingcalls and providing exceptional customer service to ourclients. At Al Borg Diagnostics we value theimportance of reliable and efficient customer...

  • Call Center Agent

    3 weeks ago


    Jeddah, Saudi Arabia Talent Pal Full time

    Al Borg Diagnostics a leading provider of diagnostic health services is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics we value the importance of reliable and efficient...