Reservations Agent

2 weeks ago

Jeddah, Saudi Arabia Jeddah Hilton Hotel Full time
Description

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

What will I be doing?

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards RequirementsWhat are we looking for?

    A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • A passion for delivering great customer service
    • A highly professional telephone manner and excellent communication skills
    • Outstanding administration and organizational skills
    • Intermediate computer proficiency

      It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

      • Previous experience in a Reservations environment
      • Tertiary qualifications, or other collegiate-level degree

        What will it be like to work for Hilton?

        Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

        Source: Hospitality Online

  • Reservations Agent

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Jeddah Hilton Hotel Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

  • Cluster Reservations Agent

    4 weeks ago

    Jeddah, Saudi Arabia Hilton Full time

    A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Cluster...

  • Reservations Agent

    1 month ago

    Jeddah, Saudi Arabia Habitat hotel All Suites Full time

    **Reservations Agent** **Job Summary** **Duties and Responsibilities** - Answer phones and assist customers in making, altering, or canceling reservations - Ensuring guests’ satisfaction by responding to any concerns they may have during their stay - Advise customers regarding ongoing promotions or available upgrades that may enhance their experience -...

  • Clerk-reservations

    4 weeks ago

    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22220132 **Job Category** Reservations **Location** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...

  • شواغر مطلوب موظفات للعمل

    1 month ago

    Jeddah, Saudi Arabia Habitat Full time

    تعلن مجموعة شركة فنادق في جدة و الشرقية(الخبر) عن توفر شواغر وظيفية - Hotel Receptionist موظفة استقبال - Guest Relations مسؤولة علاقات الضيوف - Reservations Agent مسؤولة حجوزات - Events and Banquet Coordinator منسقة قاعات - Sales & Marketing...

  • Senior Airport Services Agent

    1 month ago

    Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...

  • Senior Airport Services Agent

    1 month ago

    Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...

  • Principal Business Development Manager, Ksa

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Principal Business Development Manager KSA

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Sabre is a technology companythat powers the global travel industry. By leveragingnextgeneration technology we create global technology solutionsthat take on the biggest opportunities and solve the most complexchallenges in travel. Positioned at thecenter of the travel we shape the future by offering innovativeadvancements that pave the way for a more...

  • Customer Service Agent

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    JOB DESCRIPTION ROLE PURPOSE To provide all necessary help and support to passengers as required by customers which may include check in baggage processing boarding of flights greeting arriving passengers handling of VIPs provide special passenger assistance handle customer complaints to achieve customers satisfaction. ROLES & RESPONSIBILITIES ...

  • Senior Sales

    1 month ago

    Jeddah, Saudi Arabia Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Senior Sales

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Principal Business Development Manager KSA

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Sabre is a technology company that powers the global travel industry. By leveraging nextgeneration technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel we shape the future by offering innovative advancements that pave the way for a more...

  • Business Development Manager Middle East

    3 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Sabre is a technology companythat powers the global travel industry. By leveragingnextgeneration technology we create global technology solutionsthat take on the biggest opportunities and solve the most complexchallenges in travel. Positioned at thecenter of the travel we shape the future by offering innovativeadvancements that pave the way for a more...

  • Senior Sales amp Account Manager KSA

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Sabre is a technology companythat powers the global travel industry. By leveragingnextgeneration technology we create global technology solutionsthat take on the biggest opportunities and solve the most complexchallenges in travel. Positioned at thecenter of the travel we shape the future by offering innovativeadvancements that pave the way for a more...

  • Senior Sales amp Account Manager KSA

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Sabre is a technology company that powers the global travel industry. By leveraging nextgeneration technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel we shape the future by offering innovative advancements that pave the way for a more...

  • Director of Business Development

    50 minutes ago

    Jeddah, Saudi Arabia Talent Pal Full time

    Company DescriptionWhy work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.By...

  • Sales Operation Specialist

    1 month ago

    Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description** Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The...