Exams Assistant

Exams AssistantResourcedeployment

Date:15 Apr 2024

Location: Dammam Middle Eastand North Africa SA

Company:British Council

Wesupport peace and prosperity by building connections understandingand trust between people in the UK and countries worldwide.

We work directly with individuals to help themgain the skills confidence and connections to transform their livesand shape a better world in partnership with the UK. We supportthem to build networks and explore creative ideas to learn Englishto get a highquality education and to gain internationallyrecognised qualifications.

Working with peoplein over 200 countries and territories we are on the ground in morethan 100 countries. In 202122 we reached 650 million people.
RolePurpose:
The purpose of this role is to deploy the right mix and profile ofExaminers Venue Supervisors and Venue Staff for Test Day deliveryusing BoSS and other systems. This role will recruit and manageExaminers. The pool will participate in bulk recruitment of VenueStaff and ensure appropriate level of recruitment for VenueSupervisors to put through short lists for Operations Managers toselect.
MainAccountabilities:
Servicedelivery

• Maintainingup to date database of venue staff (contact details trainingperformance)
• Point of contact for all venuestaff
• Leading on effective implementation ofBack Office Scheduling System across Examsproducts
• Organising and conducting venue staffperformance management activities (spot checksfollowups)
• Checking and processing claims forpayment in a timely manner and in accordance with internalprocesses and measures.
• Management of IELTSexaminer quality and compliance through the Professional SupportNetwork
• Ensuring that all venue staffmanagement activities are consistent with key equal opportunitiesand diversityprinciples.

Customers/Relationship andstakeholders

• Carriesout instructions and requests from line manager and other managersefficiently andeffectively.

Riskandcompliance

• Followsagreed corporate risk management processes and procedures whendelivering services (e.g. child protection security policiesfinancial protocols antifraud measures) to protect the interests ofthe BC and its customers at alltimes.

AboutYou (essential requirements for therole):

• TheBritish Council systems and global processes operate in English.Excellent written and verbal proficiency in English is must (B1level).
• Experience on schedulingexams
• Handling examiners complaints andfeedback
• 1 year working experience inoperations environments OR freshgraduates.
• Ability to understand the complianceregulated procedures.
• Working in ateam
• Working in a challenging environmentagainst tightdeadlines

Desirablerequirements for therole:

• Priorexperience and knowledge of PSN IELTS examinersmanagement
• Prior experience of venue staffIELTS examiners documentation and allocation of duties as percompliance and PSN
• Fluency inArabic

FurtherInformation:

• Role:Exams Assistant Resourcedeployment(40165)
• Number ofpositions: 1
• Location:Dammam KSA
• Pay Band: 2J
• Salary : Basic salary :3530 SAR Transporation: 700 SAR and Housing allowance: 1300SAR
• Contract type: Fixedterm as per local labourlaw.
• Closing date: 28thApril 2024 (23:59 Gulf StandardTime)
• Other: The role isopen to candidates who have legal right to work and arelocated/based in SaudiArabia.

• Pleasenote that all applications should be submitted only inEnglish.
• It is advisable to apply in advance toavoid any technical issues at the lastmoment.

A connected and trusted UK in a more connected and trusted world.
EqualityDiversity and Inclusion (EDI)Statement
The British Council is committed to policies and practices ofequality diversity and inclusion across everything we do. Wesupport all staff to make sure their behaviour is consistent withthis commitment. We want to address under representation andencourage applicants from underrepresented groups in particular butnot exclusively on grounds of ethnicity and disability. Alldisabled applicants who meet the essential criteria are guaranteedan interview and we have Disability Confident Employer Status. Wewelcome discussions about specific requirements or adjustments toenable participation and engagement in our work and activities.
TheBritish Council is committed to safeguarding children young peopleand adults who we work with.
We believethat all children and adults everywhere in the world deserve tolive in safe environments and have the right to be protected fromall forms of abuse maltreatment and exploitation as set out inarticle 19 UNCRC (United Nations Convention on the Rights of theChild) 1989.
Appointment to positions where there is direct involvement withvulnerable groups will be dependent on thorough checks beingcompleted; these will include qualification checks reference checksidentity & criminal record checks in line with legalrequirements and with the British Councils Safeguarding policiesfor Adults and Children.
If youhave any problems with your application please email confidential
Pleasenote: Applications to this role can only be considered when madethrough the Apply section of our careers website. Our ASK HR emailis only to be used in case of a technical issue encountered whenapplying through the careers website. Emails with supportingstatements and CV/Resumes sent to this email address will not bereviewed and will be deleted.

This job hasbeen sourced from an external job board.
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