Retail Talent amp Education Manager

3 weeks ago


Jeddah, Saudi Arabia Talent Pal Full time

OurManifesto

At Sephora we standtogether and we stand for something more. For empowerment forexploration for the opportunity to impact peoples lives through theunlimited power of beauty. We embrace uniqueness unleash creativityand pursue progress every day. Sparked by energy and excitement ourpassion is contagious. We are united by a common goal to reimaginethe future of beauty.


Reimagine your future withSephora.

Our ValueProposition

We have a powerfulculture that fuses aspirations uniqueness authenticity and valuedby each and every Sephora member:

These are thevalues:


  • Beauty & Beyond:
    Wereimagine beauty by inspiring our customers empowering people andhelping them become the best versions of themselves.
  • Creativity Unleashed: We encourageexploration innovation and having fun.
  • Endless Evolution: At Sephora you areempowered to choose your own path and accelerate yourgrowth.
  • Boldly Authentic:We celebrate diversity and embrace your unique andwinning spirit.


Position Purpose

  • Lead and develop the KSA Educationteam.
  • Roll out the Sephora University MiddleEast strategy and programs in KSA.
  • Be a keybusiness partner for the Retail leaders and store management forthe development of Sephora KSA front liners.
  • Support marketing initiatives specific to Sephora KSA.
  • Lead the deployment of all leadership learning andprograms in KSA.
  • Support People partners andRetail leaders in the development assessment career building andsuccession planning of the Retail team.


KeyAccountabilities

Managementof Learning & Education in KSA

  • Collaborate with the Sephora UniversityMiddle East Director to define and cascade the KSA yearly educationplan for Retail Beauty Brands Leadership and Digital.
  • Collaborate with both the Beauty Education Manager andthe Retail & Leadership Education Manager in rolling outeducation initiatives and priorities in KSA.
  • Overview the KSA training calendar and budget and articulatetraining priorities modules launches and other training projects asper KSA business focus and priorities.
  • Ensurealignment of all KSA training initiatives with KSA management andbusiness partners.
  • Ensure learning andeducation is reaching the front liners from all Sephora KSAstores.


Team Management

  • Management of a team of 8 (based in bothJeddah & Riyadh).
  • Support in growthand development of all team members.
  • Supportgrowth of KSA talents and KSAbased PRO Team members.


Leadership Learning & Education

  • Responsible for delivering allLeadershiprelated training modules inclass and/or digitally inKSA.
  • Support identification coaching anddevelopment of key leaders.
  • Follow up onknowledge growth skills acquisition and implementation at storelevel.
  • Partner closely with crossfunctionalbusiness partners:
    • Retail &Leadership Education Manager tight collaboration in launchingLeadership modules.
    • Retail align on business& support needed at store level.
    • HRsupport the career evolution of KSA Sephora leaders.


KSA Retail Beauty & BrandLearning & Education

  • Support the KSA Education team in building theirtraining plan and calendar.
  • Monitor trainingdelivery of KSA Trainers (focus on onboarding Makeup Skincare& Omnichannel).
  • Ensure theimplementation of crosscategory culture and knowledge.
  • Support and ensure coaching of the front liners andimplementation of certification process.
  • Leadthe learning and development of the KSA Experts communities for allthe categories.
  • Manage yearly assessments andcalibration of KSA talents all categories.
  • Ensure growth of expertise and promotion of talents in line with HRand business needs.
  • Strong collaboration withRetail leaders to align on needs and priorities at all time and KSAHR to provide development feedback and support all frontliners.


Skills Experience andPersonality

The successful candidateshould have minimum 7 year experience in a similar role managingeducation and leading a large number of trainers. Having experiencein delivering advanced leadership programs is a must. Having workedin a retail environment is a plus. Both Arabic and English arerequired.


Theideal candidate will have good management communicationpresentation and organization skills. She/he must be verystructured agile and flexible able to cope and manage differentprojects dealing with various business partners. Able to give andreceive feedback. It is essential that they have a passion forpeople with the ability to think creatively and are selfmotivatedto work independently.


It is key that they have fully understand thebusiness needs and adapt to the requirements and work with thedifferent departments of Sephora Middle East HQ high level ofenergy enthusiasm and motivation.


Most importantly the candidate needs to liveand breathe the Sephora Culture DNA and Employee Value propositions(EVP). They need to have excellent authentic communication strongconfidence leadership and influencing skills and be energized byworking in a fast paced dynamic environment.


Most importantlyShe/he needs to live and breathe the Sephora Culture DNA andEmployee Value propositions (EVP) with a passion for people andmaking a difference. She/he need to have excellent authenticcommunication and influencing skills and be energized by working ina fast paced dynamicenvironment.


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