CATERING MANAGER- Khobar, KSA

3 weeks ago

Al Khobar, Saudi Arabia Virtua Advanced Solution Full time
Job Description

The Catering Manager plays a pivotal role in overseeing the strategic planning and operational execution of catering services, with a primary focus on large-scale events for upscale dining establishments. This position requires adept management of high-quality catering operations, ensuring exceptional customer experiences and profitability.

 

 

Financial Management and Budget Oversight:

- Lead the quarterly forecasting and yearly budgeting process.

- Manage client budgets for each catering event.

- Provide full internal costings for all events, seeking approval before proceeding.

- Implement, monitor, and manage event-specific Profit and Loss (P&L) in collaboration with the Finance team.

- Collaborate with the finance team to analyze financial reports and identify opportunities for improvement.

- Provide quotations and support in the collection of payments.

 

Operational Management:

- Ensure operational excellence to client's high-quality event standards.

- Implement best practices to optimize workflow and resource allocation.

- Ensure an exceptional guest journey through front-of-house (FOH) training and development of all team members.

- Implement and ensure full compliance with the required protocol for all events.

- Manage back-of-house (BOH) operations, including policies and procedures.

- Provide regular menu updates and changes to align with market trends.

 

Logistic Management:

- Manage BOH, transportation, stores, and raw materials logistics.

 

Quality Control:

- Ensure consistent quality standards in food preparation and service.

- Monitor and maintain adherence to food safety and hygiene regulations.

- Conduct regular quality audits to uphold guest satisfaction.

- Ensure all food items meet correct standards for quality and temperature.

- Implement health and safety measures.

 

Customer Service:

- Be the key contact for all clients, representing the company professionally.

- Head up all events on the day, maintaining excellent service standards.

- Address customer feedback and implement improvements.

- Maintain excellent client relationships and proactively respond to client requests.

- Champion a customer-centric culture.

 

Team Leadership:

- Provide direct leadership and guidance to catering teams.

- Foster a positive and motivated work environment.

- Oversee training initiatives.

 

Expansion and Growth Strategies:

- Collaborate with senior management on expansion plans and new ventures.

- Manage the opening of new catering locations.

- Ensure seamless integration of new establishments into the existing operational framework.

 


Qualifications

‒ Proven experience (7 years) in senior operational roles within the event catering industry.

‒ Bachelor’s degree in hospitality management or a related field.

 

Job Specific Skills:

 

‒ Event catering operational expertise with a sales-driven focus.

‒ Cost-saving strategies and financial acumen.

‒ Multitasking and agile management skills in a busy, upscale environment.

‒ In-depth understanding of profit and loss financial reporting.

‒ Dedication to providing an exceptional customer journey in event catering.

 

Competencies:

 

‒Exceptional communication and collaboration skills.

‒Management of P&L accounts.

‒Problem-solving and adaptability in a fast-paced, upscale setting.

‒Leadership and team management abilities.

‒A customer-centric mindset and passion for high-quality event catering.

‒Profound knowledge of the event catering industry standards and best practices.



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