Transformation Consultant

3 weeks ago

Riyadh, Saudi Arabia Client of MENA Recruit Pty Ltd Full time

We seek to recruit a Legal Operations Transformation Consultant to join our client's Legal Ops and tech Consultancy Team. The candidate would be based in their Riyadh office and will be regularly required to attend client premises around the Middle East Region for workshops and project meetings in person.
This role will be working within a team that provides legal operations and legal tech consultancy services to the firm's clients, with the key responsibility being the provision of consultancy advice directly to clients and project management of such consultancy projects. The team support clients in delivering their operational transformation projects, mapping existing workflows, identifying process improvements and the technology tools that will be best suited to their use cases and project managing the implementation of such changes. This role will be a key contributor to and leading the project team on the ground with our Middle East clients.
The firms' consultancy advice can cover a wide variety of different legal operational styles and areas of workload. Hence, background knowledge of various legal operational areas is important, with a particular focus on Contract Lifecycle Management. The firm's consultancy is also technology independent, and familiarity with common technologies such as ICERTIS, Sirion Labs, Ironclad, and others is preferable. Whichever technology tools this individual may have used previously, a continuing motivation to find and explore new use cases and a desire to continue building their knowledge of new technologies will be a requirement.
The ideal candidate will be comfortable conducting client-facing workshops, talking through operational workflows and process mapping, needs analysis, and designing options with clients and colleagues. Familiarity with mapping tools such as Visio or the use of Miro boards and other collaborative tools is an advantage given the importance of process mapping in initial project scoping. An ability to use different workshop techniques with key stakeholders at different stages of a project is a valuable skill for this role.
We are looking for an individual with a strong work ethic, who enjoys problem-solving and the discipline of applying lean six sigma and agile methodologies to operational transformation, is comfortable working at a fast pace and can work with a broad range of stakeholders on a day-to-day basis. The ideal candidate will have:
Required experience:
• Experience working within the legal services market and knowledge of the provision of legal services either within a law firm environment or within an in-house capacity
• Good understanding of legal tech tools such as contract lifecycle management, document automation, expert logic systems and machine learning/AI
• Experience in project management techniques and process mapping
• Effective personal organizational and time management skills and the ability to juggle multiple demands and priorities workloads across a range of ongoing projects
• The ability to work under pressure, to tight timescales with a sense of urgency
• Excellent communication skills with a professional approach to clients
Relationships:
Responsible to: Global Head of Legal Ops, Tech and Consulting
Liaison with: Legal Operations Delivery Hub, IT and clients
Main Duties:
The role of a Legal Operations Consultancy Advisor is varied and includes:
• Working directly with clients to support the provision of legal consultancy advice and to design and implement transformation solutions;
• Conducting and documenting process mapping exercises, both to confirm the current state of a client's legal operations and to suggest improvements;
• Conducting needs analysis and suggesting solutions to client problems and advising on questions of functionality and capability of common legal tech tools;
• Designing implementation plans and advising clients on how best to manage operational and technology change within their organisation;
• Project managing consultancy advice support provided by colleagues as subject matter experts including legal technologists, lawyers, consultants and other stakeholders;
• Project managing the implementation of operational and technology change projects on behalf of clients;
• Assisting with the creation and provision of training guides and procedures for users to use legal tech tools within an operational delivery context; and
• Actively promoting the provision of legal operations and technology consultancy services to clients through demonstrations and the creation of promotional materials and case studies.

Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality

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