Digital Transformation Consultant
2 months ago
**Responsibilities**
- Lead and manage digital transformation projects aimed at enhancing beneficiary services and improving operational efficiency.
- Collaborate with stakeholders to assess current beneficiary service processes and identify areas for improvement.
- Develop and implement strategies to streamline beneficiary service delivery through digital channels.
- Provide expert guidance on measurement requirements to track the effectiveness and impact of digital transformation initiatives.
- Conduct thorough analysis of beneficiary service data to identify trends, patterns, and opportunities for optimization.
- Work closely with cross-functional teams to ensure alignment and integration of digital solutions with beneficiary service goals.
- Provide training and support to staff members involved in beneficiary service delivery to ensure successful adoption of digital tools and processes.
- Stay up-to-date with emerging technologies and industry best practices in digital transformation and beneficiary services.
**Qualifications**
- Bachelor's degree in Business Administration, Information Technology, or related field.
- Master's degree preferred.
- Minimum of 10 years of experience in beneficiary services, with a focus on digital transformation.
- Proven track record of successfully leading digital transformation projects from inception to implementation.
- Strong understanding of measurement requirements and experience in developing KPIs to evaluate performance.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
- Analytical mindset with the ability to interpret complex data and make data-driven decisions.
- Proficiency in project management tools and methodologies.
- Certifications in digital transformation or related fields are a plus.
**Salary**: ﷼30,000.00 - ﷼65,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- of measurement requirements: 5 years (required)
- in beneficiary services & digital transformation: 10 years (required)
- in developing KPIs to evaluate performance.: 5 years (required)
**Language**:
- Arabic (required)
- English (required)
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