Technical Sales Support Representative
4 weeks ago
Essential Responsibilities
Include the following, but other duties may be assigned:
- Assist Field Sales Force (Direct / Indirect) by providing technical information, product- and application support. Assist by providing commercial support (enquiry review and quotation submission) and with monitoring of customer service requirements by maintaining direct contact with customers and Channel Partners.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintain personal networks. Support Sales &Operation Process for Sales and receives/compiles IP Valves Orders forecasts together with Field Sales Force. Understand requirements of Customer Service in relation to export controls, ensure compliance to export requirements on all export orders.
- Manage all order processing, planned deliveries, and back orders. Provide help and advice to customers regarding products, orders and deliveries via the telephone and/or email as needed.
- Produce various reports regarding quality issues, orders, monthly figures and customer feedback as required. Be knowledgeable with all appropriate ISO procedures and policies, provide administrative support as required.
- Demonstrate increasing knowledge of product applications and competition to aid in product selection, bid preparation, Users Lists, etc. Optimize communications and collaboration between Customer Service, Field Sales and key internal and external customers, and suppliers.
- Support management of and organize responses to all Customer inquiries within the required timeframe, and handle all Customer complaints as required.
- Work closely with Product Management on product line expansion, pruning, updates, etc.
- Provide project management support for strategic orders as required.
- Review customer supplied Terms and Conditions, prepare comments in response and support activities required to bring to closure as directed.
- Support all EPRISM activities.
- Assists with resolutions of customer return material (RMA) and warranty issues. Assist with the prompt and efficient resolution of customer invoice and payment issues.
- Develop and issue all commercial sales quotes; assist in the preparation of all price sheets. Edit all incoming commercial valve orders for technical clarification.
Has previous Customer Service & Applications Support experience. Strong communication, interpersonal and analytical skills. Ability to read technical specification and recommend solutions to customers. Strong team, motivational, and communication skills. Ability to achieve targets and meet deadlines. Bachelor's degree (B.A. / B.S.) from four-year college or university or appropriate experience in application support / technical support.
-
Technical sales representative
3 weeks ago
Dammam, Saudi Arabia Ecolab saudi Full timeEducational qualification: University degree in a related field, such as engineering, technology, or any discipline related to technical sales.Technical knowledge: a deep understanding of the technical products or services offered, and the ability to explain them in an understandable way to customers.Technical Expertise: Technical background or previous...
-
Outside Sales Representative
1 month ago
Dammam, Saudi Arabia Bilflex llc Full time**About the job** **Compensation** - 2-3 - Day training period - HIGH commission on all New Lines of Business (new clients) - Up-Sale additional commission as incentive for follow-up sales (existing clients) - Commission Paid on Total Revenue for New and Existing clients - If previous sales experience, there are commission only options upon hire (ask during...
-
Product technical support representative
4 weeks ago
Dammam, Saudi Arabia Alfanar Full timeStrong technical knowledge: A deep understanding of the product or service for which you provide technical support, and the ability to understand and solve customer technical problems.Communication Skills: The ability to communicate clearly and effectively with customers, whether via phone, email, chat, or other means of communication.Problem Solving: The...
-
Technical Sales Specialist, Dammam
4 weeks ago
Dammam, Eastern Province, Saudi Arabia ABB Full timeTechnical Sales Specialist, DammamTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking...
-
Lead Technical Support Engineer
4 weeks ago
Dammam, Saudi Arabia Energy Jobline Full timeOwning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate...
-
Field Services Representative
2 weeks ago
Dammam, Eastern Province, Saudi Arabia Tenaris Full timeAt Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services.If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you. Field Services Representative ...
-
Sales Representative
4 weeks ago
Dammam, Saudi Arabia minilop Full timeExcellent Communication and Customer Service skillsProven Sales experienceExperience in Training and Sales & MarketingAbility to work independently and remotelyStrong organizational and time management skills
-
Technical support specialist
4 weeks ago
Dammam, Saudi Arabia Alfanar saudi Full timeUniversity degree in information technology, computer science, or related field.Deep understanding of different operating systems such as Windows, Mac and Linux.Excellent communication skills and the ability to deal with customers tactfully and effectively.Ability to diagnose technical problems and provide solutions effectively.Knowledge of networking basics...
-
IT Technical Support Supervisor
4 weeks ago
Dammam, Saudi Arabia Alfanar Full timeHiring for Freshers for a 5 days working job both Day and Night Shift, Customer Support/CCEFresher Candidates Required.Day Shift & Night Shift.Responsibilities and Duties:To handle the Customer Queries Via Call.To Provide the Information related to Product and services to the customer.To answer incoming calls and respond to customers emails.To Maintain and...
-
Sales Executive
5 days ago
Dammam, Saudi Arabia Bwsala Recruitment Full timeAn ERP sales executive is responsible for marketing and selling enterprise resource planning (ERP) solutions to potential customers. It works to understand customer needs and provide solutions that meet those needs by clarifying the benefits and technical features of ERP systems. Collaborates with the sales, marketing and technical support team to achieve...
-
Sales Engineer
4 weeks ago
Dammam, Saudi Arabia Alfanar Full timeEducation and Qualifications: It is preferable for a sales engineer to have a bachelor’s degree in an engineering field related to the products or services he is selling.Technical expertise: a deep understanding of the products or services one sells, and the ability to explain technical concepts in an easy and clear way to customers.Selling skills: The...
-
GIS Technical Advisor
1 week ago
Dammam, Saudi Arabia Hitachi Careers Full timeDescription You as a GIS Technical Advisor will be part of Hitachi Energy High Voltage Business based in Dammam, Saudi Arabia. You will be covering all the activities or actions required to enable switching systems to be successfully installed, repaired and any faults eliminated. Responsible for installation of high voltage systems worldwide for PGHV. You...
-
GIS Technical Advisor
1 week ago
Dammam, Eastern Province, Saudi Arabia Hitachi Careers Full timeDescription You as a GIS Technical Advisor will be part of Hitachi Energy High Voltage Business based in Dammam, Saudi Arabia. You will be covering all the activities or actions required to enable switching systems to be successfully installed, repaired and any faults eliminated. Responsible for installation of high voltage systems worldwide for PGHV. You...
-
Dammam, Saudi Arabia Alrabiah Consulting Engineers Full timeAnalyze and interpret customization contracts to understand and document technical and contractual obligations.Ensure that engineering deliverables align with contractual commitments and client expectations.Work closely with legal and sales teams to clarify the technical aspects of contracts and prevent ambiguities that may affect delivery.
-
Dammam, Saudi Arabia Alrabiah Consulting Engineers Full timeUnderstand and analyze the technical requirements outlined in contracts to ensure that customized solutions meet all specified obligations.Configure and customize software or hardware solutions as per the contractual commitments.Collaborate with development or engineering teams to design and implement custom features or modifications required by the client.
-
Dammam, Saudi Arabia Alfanar Full timeAre you interested in providing stellar customer support? As a Bank Teller, you ll provide superior quality customer service and a positive banking experience for our The main responsibility is to process teller transactions including cashing checks, receiving and processing deposits and withdrawals, making transfers, balancing teller drawers and other...
-
Electrical engineer recent graduate
4 weeks ago
Dammam, Saudi Arabia Alfanar Full time: CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical SupportResponsibil ities and Duties: - Customer...
-
Support Services Officer
4 weeks ago
Dammam, Saudi Arabia BMC Full timeDuties and Responsibilities: Providing excellent customer service by responding to inquiries resolving issues and assisting clients or customers in a timely and professional manner. Performing various administrative tasks such as answering phones managing emails filing documents and maintaining records. Assisting users with...
-
Human Resources Specialist Fresh Graduate
4 weeks ago
Dammam, Saudi Arabia Alfanar Full timeJob Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical SupportResponsibil ities and Duties: -...
-
Senior Sales Engineer
4 weeks ago
Dammam, Saudi Arabia Alfanar Full timeEducation and experience:Bachelor's degree in engineering or related field. They can have a master's degree in some cases.Technical experience:Strong understanding of the technical products or services being sold and the ability to explain and demonstrate them to customers.Technical experience helps understand and meet customer needs and provide...