Live User Operation
4 weeks ago
Please pay attention, this is a contractor position not FTE. If you can accept this, let's move forward.
Responsibilities:
- Participate in the analysis of the needs of paid users, and participate in the design of events and strategy for users.
- Establish the VIP user service system, and be responsible for the whole chain of VIP user service experience, give feedback and satisfy the demands of VIP users, and enhance users' willingness to consume through experience optimization.
- Operate WA group and provide one-to-one support and training for live users, host workshops, explain the rules of events, and promote the event.
Qualifications:
- Bachelor's degree or above, preferably with working experience in live broadcasting platforms.
- Has a strong love of KWAI, familiar with TikTok, bigo, likee, and other live platforms.
- Efficient execution, result-oriented and responsible for results, will take the initiative to track and feedback on the work.
- Strong written and verbal communication skills.
- Fluent in Arabic (mother tongue) and English, bilingual office required.
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