Key Account Manager Health Systems
4 weeks ago
Job Description
In this role, you have the opportunity to build credible and productive long-term relationships with customers and deliver effective positive change. As a KAM Health Systems, you will be responsible for maximizing order intake, sales, prices realization and customer satisfaction whilst developing and optimizing the customer relationship in order to ensure the long-term profitability in the region.
You are responsible for:
Develop and drive a credible and productive long-term relation with customers to maximize the value (top- and bottom line) of the short & long term business with the assigned account for Philips based on the deep understanding of customers strategies and priorities external trends, market insights on industry trends, competitive landscape, legislation
Coordinate efficient One Philips approach to the customer, by working with Sales, Marketing, Service, Supply Chain team members at account
Develop Account Strategy aligned with the Customer s priorities, and drive key account customer Sales Plans in order to fulfill key account plan growth; fully leveraging the BMC operating model while it will need to increasingly support product, solutions and services towards full portfolio standardization
Drives continuous improvement via Lean
Maintain and grow comparable sales and market share / share of wallet through:
Funnel Management via daily management methodology
Strategy Account Management orchestrator of accounts with 360 team members
Order Intake
Daily demonstration of the highest level of Philips Leadership competencies behaviors
Has responsibility for development, maintenance and improvement of the relations with key accounts to keep or to set Philips as preferred supplier
Develops, maintains and improves of the relations with important end users and their advisers.
Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.
Build and Translates business plans of the sales group into a strategic 2-3 year plan in which targets, strategy and actions are set to meet the short- and long term goals.
Creates and implements of action programs for and with the key accounts to improve the performance of Philips.
Drives the performance of the functions in the account team to get it done.
Lead account teams or project teams to get alignment in the offered product package, market approach and company profile.
Systematically analyzes and reporting of sales results, expectations, market, competition and trends for the optimal operational planning or optimal product portfolio decisions.
To succeed in this role, you should have the following skills and experience:
Professional knowledge and experience in the use of relevant marketing and sales techniques.
Basic understanding of finance.
Leads local account team, organize the necessary actions and make sure the required results are met in time.
Influences multi-disciplinary teams to deliver to customer expectations. Understands local needs, production plans, ramp-up/downs.
Independent negotiations with customers, within given guidelines and sales plan.
Has a complete knowledge of company products and services.
Experience in Healthcare industry preferred, in dealing with medical equipment and solution selling.
Experienced in dealing with KOLs from MoH with proven ability to form and maintain positive long-term relationships with customers
A good negotiator, good presentation skills, someone who customers wish to see and spend time with.
Flexibility and willingness to travel frequently in the allocated territory
A fast learner who presents a proactive approach, being open-minded, independent, and well-organized.
Fluent in English, verbal and written. Knowledge of Arabic language is a benefit
Desired Candidate Profile
Education:
Bachelor of Business Administration(Management)
Gender:
nm
Nationality:
Any Nationality
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