Credit Control Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Boston Consulting Group Full time

WHAT YOU'LL DO:


The Credit Control Manager works under the wider Commercial Finance function and reports into the Commercial Finance Director to maximize the cash collections opportunities and managing the full invoicing cycle.

Importantly you will manage the relationship with clients, MDPs, case teams and wider Finance team members aimed at improving the entire workflow process from invoicing to collections, ultimately ensuring targets are achieved.

As a senior member in the KSA Commercial Finance team, you will be responsible for hiring, training, developing, and coaching team members.


YOU'RE GOOD AT:

  • Developing a clear understanding of the client's internal processes to fully realize maximum cash benefit to BCG. Documents these processes with the team to enhance BCG knowledge on client status.
  • Enhancing and leveraging team structure to effectively manage the key processes from invoicing to cash collections. Implements change management initiatives to achieve cash targets.
  • Managing the external client and internal relationships to build trust and resolve client issues. Main communicator on client admin processes to MDP group and other senior stakeholders for entire Middle East business.
  • Helping to influence client decision making process and creates material impact on DSO. Strong understanding and knowledge of client portal tools for KSA market.
  • Appreciation and leverage of wider external client network and internal MDP relationships to accelerate process for cash collections.
  • Playing an integral role in business initiatives related to performance improvements. Generates key reports and analysis needed by management to highlight areas for improvement.
  • Strong communication skills and relationship management across all stakeholders.

YOU BRING (EXPERIENCE & QUALIFICATIONS):

  • A relevant bachelor's degree / Accounting qualification with significant Credit Control experience preferably at a professional services firm / multinational organization.
  • Experience with and exposure to client payment portal tools and business intelligence tools e.g., Oracle, Business objects and Power BI
  • Sound analytical and reporting skills combined with excellent communication skills; written and oral.
  • Proven ability to work effectively in a global environment with people at all levels, preferably in a professional services organization.
  • Ability to support change management initiatives across multiple teams.
  • Resourcefulness and strong problem capabilities.
  • Ability to work effectively as a leader and exhibits strong people skills.
  • Ability to respect all BCG information as personal and confidential.

YOU'LL WORK WITH:


You will work in the Credit Control Team and with multiple internal teams including Case Teams, MDPs, Legal, Operations and wider Finance stakeholders to influence decision making and make a positive impact on business performance.

You will regularly interact with clients and MDPs as the key escalation point

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