Telecom Billing Senior Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Full time

Run and monitor system jobsincluding rating, re-rating, online and batch operations, and CDRprocessing jobs

Review and Resolve tickets within thetarget SLA

Respond to and resolve system alerts and events

Resolve rating issues on daily basis

Work withother departments to deliver the billing and revenue reporting ontimely basis

Monitor the system backup and executerestoration tests

Plan and deploy changes, and executepost-deployment check

Monitor system performance and runperiodic health check

Skills:

ITILCertified

Experience with industry best practices

Experience in CDR reconciliation and bulk processing

Experience in product catalog, billing cycle and revenue reporting

Experience with telecom billing is a must, preferred inOracle BRM

Experience in incident management, problemmanagement and change management

Team worker; will berequired to acquire knowledge transfer from other IT operations teammembers and act on their behalf

Strong command of windowsand LINUX administration

Strong command of SQL

Strong command in shell scripting or development (.net or Java)

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