Accommodation Director

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time

Accommodation Director

In this role you will be responsible for leading implementation of initiatives to increase the quality, range, and distribution of existing accommodation providers in KSA as well as facilitate the development of new accommodation to align with Saudi 2030 vision.

Additionally, work collaboratively with the Ministry of Tourism, Regional Business Units, Shared Services, Strategic Partners and other stakeholders to drive alignment, execution, and results.

Job Responsibilities:

Contributing to the design and implementation of the department's strategy and roadmap by providing function-specific inputs

Establishing and implementing the section's operational plans in support of the department's overall strategic plan and KPIs

Preparing the Accommodation Department's annual budget and participate in the Department's budgeting cycle and process

Utilizing and managing Accommodation Department's budget effectively, and report accurately on progress made and challenges encountered

Investigating and proposing implementing strategies that result in positive financial impact for STA and mitigate financial and operational risks

Digitizing hotel supply, i.e., enabling hotels without a property management system to offer their rooms online

Making KSA hotels visible on global distribution platforms

Identifying service issues by gathering direct feedback from customer and from strategic accounts and BU sales/account management teams

Identifying gaps in the accommodation supply available in KSA, e.g., all-inclusive hotels, twin bedded rooms, 5-star hotel rooms

Identifying health and safety gaps at existing properties and work with relevant stakeholders to close the gaps

Identifying strategic partners looking to invest in hotels in KSA, e.g. tour operators wanting to invest to in their own hotels and partners looking to have their own dedicated facilities in hotels (dedicated lounges)

Working with relevant stakeholders to facilitate the development and implementation of hotel development concepts

Acting as a Subject Matter Expert on Centre of Excellence projects related to accommodation provision, which are outsourced to 3rd parties

Supporting all strategic initiatives

Proposing improvements to Private Sector Enablement Department's policies, and ensure the implementation of procedures and controls across all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results

Monitoring day-to-day activities to ensure compliance with stipulated policies and procedures

Stimulating subordinates and contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement

Managing, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures

Participating in identifying and recruiting key talent for Accommodation Department

Promoting a high-performance working environment embracing STA values

Building and maintaining solid relations with externals stakeholders such as governmental entities and consultants to serve STA best interest

Providing assistance across the organization and support peers when needed to perform their duties

Approving reports and presentations related to Accommodation Department activities and achievements for reporting and decision-making

Performing other activities as and when required

Job Requirements:

Recommended not less than 14 years of experience in Accommodation within Tourism / Hospitality industry or other relevant fields

Bachelor's degree in Hospitality Management, Tourism or equivalent is preferred

Master's degree in Hospitality Management, Tourism or equivalent is preferred

مدير إدارة أماكن الاقامة

في هذا الدور، ستكون مسؤولاً عن قيادة تنفيذ المبادرات الرامية إلى زيادة جودة ونطاق وتوزيع مقدمي خدمات الإقامة الحاليين في المملكة العربية السعودية بالإضافة إلى تسهيل تطوير أماكن إقامة جديدة لتتماشى مع رؤية السعودية 2030

بالإضافة إلى ذلك، العمل بشكل تعاوني مع وزارة السياحة ووحدات الأعمال الإقليمية والخدمات المشتركة والشركاء الاستراتيجيين وأصحاب المصلحة الآخرين لدفع المواءمة والتنفيذ والنتائج

متطلبات الوظيفة:

المساهمة في تصميم وتنفيذ استراتيجية القسم وخريطة الطريق من خلال توفير مدخلات خاصة بالوظيفة

إنشاء وتنفيذ الخطط التشغيلية للقسم لدعم الخطة الإستراتيجية الشاملة للقسم ومؤشرات الأداء الرئيسية

إعداد الميزانية السنوية لقسم الإقامة والمشاركة في دورة وعملية إعداد ميزانية القسم

استخدام وإدارة ميزانية قسم الإقامة بشكل فعال، والإبلاغ بدقة عن التقدم المحرز والتحديات التي تمت مواجهتها

دراسة واقتراح تنفيذ الاستراتيجيات التي تؤدي إلى أثر مالي إيجابي على هيئة السياحة السعودية وتخفيف المخاطر المالية والتشغيلية

رقمنة المعروض من الفنادق، أي تمكين الفنادق التي ليس لديها نظام لإدارة الممتلكات من عرض غرفها عبر الإنترنت

جعل فنادق المملكة العربية السعودية مرئية على منصات التوزيع العالمية

تحديد مشكلات الخدمة من خلال جمع التعليقات المباشرة من العملاء ومن الحسابات الإستراتيجية وفرق إدارة المبيعات / الحسابات في وحدات الاعمال

تحديد فجوات الصحة والسلامة في العقارات الحالية والعمل مع أصحاب المصلحة المعنيين لسد الفجوات

تحديد الشركاء الاستراتيجيين الذين يتطلعون إلى الاستثمار في الفنادق في المملكة العربية السعودية، على سبيل المثال. منظمو الرحلات السياحية الذين يرغبون في الاستثمار في فنادقهم الخاصة والشركاء الذين يتطلعون إلى الحصول على مرافق خاصة بهم في الفنادق (صالات مخصصة)

العمل مع أصحاب المصلحة المعنيين لتسهيل تطوير وتنفيذ مفاهيم تطوير الفنادق

العمل كخبير متخصص في مشاريع مركز التميز المتعلقة بتوفير الإقامة، والتي يتم الاستعانة بمصادر خارجية لأطراف خاريجة

دعم كافة المبادرات الإستراتيجية

اقتراح التحسينات على سياسات إدارة تمكين القطاع الخاص، والتأكد من تنفيذ الإجراءات والضوابط في جميع مجالات النشاط بحيث يتم استيفاء جميع المتطلبات الإجرائية / التشريعية ذات الصلة مع تقديم نتائج عالية الجودة وفعالة من حيث التكلفة

مراقبة الأنشطة اليومية لضمان الامتثال للسياسات والإجراءات المنصوص عليها

تحفيز المرؤوسين والمساهمة في تحديد فرص التحسين المستمر للأنظمة والعمليات مع مراعاة الممارسات الرائدة والتغيرات في بيئة الأعمال وخفض التكاليف وتحسين الإنتاجية

إدارة وتوجيه ومساعدة التقارير المباشرة لأداء عملياتها الوظيفية وفقًا للسياسات والإجراءات المحددة

المشاركة في تحديد وتوظيف المواهب الرئيسية لقسم الإقامة

تعزيز بيئة عمل عالية الأداء تحتضن قيم الهيئة السعودية للسياحة

بناء والحفاظ على علاقات قوية مع أصحاب المصلحة الخارجيين مثل الهيئات الحكومية والاستشاريين لخدمة مصلحة الهيئة السعودية للسياحة

تقديم المساعدة عبر المنظمة ودعم الأقران عند الحاجة لأداء واجباتهم

الموافقة على التقارير والعروض التقديمية المتعلقة بأنشطة إدارة الإقامة والإنجازات الخاصة بإعداد التقارير واتخاذ القرار

أداء الأنشطة الأخرى عند الاقتضاء

مسؤوليات الوظيفة:

خبرة لا تقل عن 14 عامًا في مجال الإقامة في قطاع السياحة / الضيافة أو المجالات الأخرى ذات الصلة

يفضل الحصول على درجة البكالوريوس في إدارة الضيافة أو السياحة أو ما يعادلها

يفضل الحصول على درجة الماجستير في إدارة الضيافة أو السياحة أو ما يعادلها


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