Accommodation Director

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time
Accommodation Director

In this role you will be responsible for leading implementation of initiatives to increase the quality, range, and distribution of existing accommodation providers in KSA as well as facilitate the development of new accommodation to align with Saudi 2030 vision.

Additionally, work collaboratively with the Ministry of Tourism, Regional Business Units, Shared Services, Strategic Partners and other stakeholders to drive alignment, execution, and results.

Job Responsibilities:

Contributing to the design and implementation of the department's strategy and roadmap by providing function-specific inputs
Establishing and implementing the section's operational plans in support of the department's overall strategic plan and KPIs
Preparing the Accommodation Department's annual budget and participate in the Department's budgeting cycle and process
Utilizing and managing Accommodation Department's budget effectively, and report accurately on progress made and challenges encountered
Investigating and proposing implementing strategies that result in positive financial impact for STA and mitigate financial and operational risks
Digitizing hotel supply, i.e., enabling hotels without a property management system to offer their rooms online
Making KSA hotels visible on global distribution platforms
Identifying service issues by gathering direct feedback from customer and from strategic accounts and BU sales/account management teams
Identifying gaps in the accommodation supply available in KSA, e.g., all-inclusive hotels, twin bedded rooms, 5-star hotel rooms
Identifying health and safety gaps at existing properties and work with relevant stakeholders to close the gaps
Identifying strategic partners looking to invest in hotels in KSA, e.g. tour operators wanting to invest to in their own hotels and partners looking to have their own dedicated facilities in hotels (dedicated lounges)
Working with relevant stakeholders to facilitate the development and implementation of hotel development concepts
Acting as a Subject Matter Expert on Centre of Excellence projects related to accommodation provision, which are outsourced to 3rd parties
Supporting all strategic initiatives
Proposing improvements to Private Sector Enablement Department's policies, and ensure the implementation of procedures and controls across all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results
Monitoring day-to-day activities to ensure compliance with stipulated policies and procedures
Stimulating subordinates and contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement
Managing, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
Participating in identifying and recruiting key talent for Accommodation Department
Promoting a high-performance working environment embracing STA values
Building and maintaining solid relations with externals stakeholders such as governmental entities and consultants to serve STA best interest
Providing assistance across the organization and support peers when needed to perform their duties
Approving reports and presentations related to Accommodation Department activities and achievements for reporting and decision-making
Performing other activities as and when required

Job Requirements:

Recommended not less than 14 years of experience in Accommodation within Tourism / Hospitality industry or other relevant fields
Bachelor's degree in Hospitality Management, Tourism or equivalent is preferred
Master's degree in Hospitality Management, Tourism or equivalent is preferred

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